Kari Straub
Toledo,Ohio
Summary
Excited medical billing specialist with 10+ years experience in the medical field looking for a position that offers a greater challenge and the opportunity to help the company advance efficiently and productively.
Overview
4
4
years of post-secondary education
19
19
years of professional experience
Work History
Medical Billing/Insurance Follow-up Specialist
University of Toledo Physicians
08.2012 - Current
- Resolving issues due to insurance denials and medical appeals
- Worked to ensure correct registration, coding, payment/adjustment posting and insurance processing of claims
- Insurance verification and patient demographics
- Reviewed registration errors and documented trends to ensure accuracy
- Worked to provide patient information which maximized reimbursement and minimized claim denials
- Knowledge of ICD-10, CPT & HCPC’s codes.
- Maintained accuracy, completeness and security for medical records and health information.
Customer Service/Research Specialist
Medical Mutual of Ohio
08.2007 - 02.2012
- Provided high levels of customer satisfaction, both members and providers, through effective and timely resolution
- Handled escalated questions, billing inquiries and complaints with the highest level of courtesy and professionalism.
- Identified and resolved inquiries customers had about their health insurance coverage or claims.
- Mastered a level of 95% or higher customer satisfaction.
Information Manager
Ohio Air National Guard
04.2000 - 04.2006
- Efficiently handled various filing task responsibilities.
- Handled extensive data entry work with accuracy.
- Handled various form inputs and printing tasks requiring high levels of efficiency.
Education
High School Diploma -
Whitmer High School
08.1996 - 05.2000
Skills
Highly experienced in medical billing, payment processing and customer service practices
undefinedTimeline
Medical Billing/Insurance Follow-up Specialist
University of Toledo Physicians
08.2012 - Current
Customer Service/Research Specialist
Medical Mutual of Ohio
08.2007 - 02.2012
Information Manager
Ohio Air National Guard
04.2000 - 04.2006
High School Diploma -
Whitmer High School
08.1996 - 05.2000
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