Kari Weinle
Ohio Department Of Developmental Disabilities
Cincinnati,OH
19
years of professional experience
Dependable Customer Service Professional experienced in client support and team leadership. Delivered compassionate and organized support while resolving customer concerns and maintaining accurate records. Committed to person-centered care and seamless daily operations.
Work History
Independent Provider
9 Months- Supported person-centered services aligned with Individual Service Plans and daily support needs
- Monitored health, safety, and welfare requirements during community and home-based support activities
- Documented services, routines, and observations accurately for compliance and continuity of care
- Assisted with daily living tasks, promoting independence and choice in everyday routines
Stay at Home Parent
12 Years- Supported educational development through homework guidance, reading practice, and learning activities.
- Managed daily household operations, coordinating schedules, appointments, and competing priorities.
- Organized meal planning, grocery purchasing, and kitchen inventory to support consistent routines.
- Maintained organized records for medical visits, school communications, and family documents.
Team Leader
4 Years 9 Months- Monitored guest experience and resolved service issues quickly and professionally.
- Trained team members on service standards, food safety, and order accuracy procedures.
- Coordinated staffing assignments to maintain efficient coverage during peak meal periods.
- Supervised shift operations, ensuring smooth front counter, drive-thru, and dining room service.
Customer Service Representative
1 Year 5 Months- Managed inbound calls, delivering prompt assistance for billing, transactions, and product support.
- Resolved complex customer inquiries using Citibank policies, safeguarding account accuracy and service quality.
- Processed account updates, payment requests, and service changes with strict compliance standards.
- Escalated sensitive issues to specialized teams, ensuring timely resolution and customer retention.
Education
No Degree - Business Information Technology
High School Diploma
- Honor Roll
- Student of the Month
- Attended a Business information technology co-op program at Anderson High School in Cincinnati, OH from 1999-2001
Skills
Health advocacy
Customer service focus
Organizational skills
Time management
Problem-solving
Dependable and responsible
Empathy
Respectful and compassionate
Timeline
Independent Provider
Ohio Department Of Developmental Disabilities
10.2025 - 07.2026Read More
Stay at Home Parent
Not Applicable
10.2013 - 10.2025Read More
Team Leader
Chick-fil-A
01.2009 - 10.2013Read More
Customer Service Representative
Citibank
08.2007 - 01.2009Read More
University of Cincinnati
No Degree from Business Information Technology
Read More
Turpin High School
High School Diploma
Read More