Kari Weisenberger
Quincy,IL
Summary
Dynamic professional with a strong work ethic and proven leadership skills, previously at Advance Physical Therapy. Expert in time management and problem-solving, enhancing workflow efficiency and customer satisfaction. Recognized for exceptional communication and multitasking abilities, fostering a collaborative environment while ensuring accurate billing and patient care.
Overview
26
26
years of professional experience
Work History
Babysitter
Nikki and Tucker Cory
Quincy, IL
01.2023 - 04.2024
- Communicated effectively with parents regarding child progress, behavioral issues, and daily routines.
- Maintained cleanliness and organization of play areas, promoting a safe space for exploration by sanitizing touched surfaces to prevent he spreading of germs.
- Provided emotional support during transitions, enhancing children's comfort in different situations.
- Played games, worked on puzzles, and read books to young children.
- Implemented daily routines and activities to stimulate and engage children.
Office Manager/Physical Therapist Technician
Advance Physical Therapy
Quincy, IL
05.2014 - 03.2022
- Coordinated patient intake processes, scheduling, enhancing overall workflow efficiency and reducing wait times.
- Managed office supplies inventory.
- Oversaw billing and insurance verification processes, ensuring accuracy and timely submissions.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records by following HIPPA rules and regulations.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Resolved office disputes swiftly and equitably.
- Assisted physical therapists in patient care and therapy sessions.
Retail Sales Supervisor
JC Penney Store
Quincy, IL
05.1998 - 05.2014
- Supervised daily operations, ensuring optimal customer service and team performance.
- Trained and mentored staff on product knowledge.
- Developed employee schedules to maximize coverage during peak hours and opened and closed the store independently.
- Oversaw daily operations of the sales floor, delegating tasks appropriately to ensure smooth functioning at all times.
- Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
- Maintained visual merchandising standards throughout the store.
- Led weekly team meetings focused on goal-setting, progress updates, and addressing areas requiring attention or improvement.
Education
Business Management
John Wood Community College
Quincy, ILSkills
- Time management
- Reliability and punctuality
- Problem-solving
- Strong work ethic
- Clear oral/written communication
- Scheduling and calendar management
- Multitasking and organization
- Leadership
- Teamwork
Timeline
Babysitter
Nikki and Tucker Cory
01.2023 - 04.2024
Office Manager/Physical Therapist Technician
Advance Physical Therapy
05.2014 - 03.2022
Retail Sales Supervisor
JC Penney Store
05.1998 - 05.2014
Business Management
John Wood Community College