Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Work Availability
Timeline
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Kari Williams
Open To Work
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Kari Williams

Henderson,TX

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Personal Time OffCashier/Customer ServiceServer/HousekeepingServer/ExpoAssistant Manager

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

RemoteOn-Site
Location: Henderson, TX, US
Open to relocation: No

Important To Me

Career advancementPersonal development programsHealthcare benefitsWork from home optionCompany Culture

Summary

Dynamic leader with a proven track record of guiding teams, managing complex projects, and driving strategic objectives to successful completion. Expertise in developing streamlined processes that uphold high standards while aligning team efforts with organizational goals. Recognized for a collaborative approach and unwavering commitment to excellence, complemented by strong problem-solving skills and effective communication abilities. Prepared to embrace new challenges and contribute to team success with dedication and enthusiasm, ensuring positive outcomes for the organization.

Overview

1
1
Certification
14
14
years of professional experience

Work History

Personal Time Off

Family first
02.2023 - Current
  • Provided daily care and support for father after cancer diagnosis
  • Managed household tasks including cooking, cleaning, and yard work during recovery
  • Assisted with travel and medical appointments while under doctor’s care
  • Maintained responsibilities during personal recovery from car accident and surgery

Cashier/Customer Service

Henderson Depot
Henderson, TX
03.2021 - 08.2023
  • Oversaw stocking of shelves and ensured store cleanliness standards were met.
  • Engaged with customers as they entered the store, ensuring timely assistance and support.
  • Cultivated customer relationships to foster loyalty and repeat business.
  • Managed customer interactions to ensure swift issue resolution and enhance overall service experience.
  • Managed point-of-sale systems to ensure accurate and timely processing of customer transactions.
  • Monitored and reconciled cash drawer balances through consistent adherence to cash handling protocols.

Server/Housekeeping

High Hill Farm
TX
11.2020 - 03.2021
  • Facilitated a welcoming atmosphere through exemplary customer service in a prestigious 4-star restaurant setting.
  • Streamlined communication with kitchen staff to enhance efficiency in food preparation and timely delivery.
  • Ensured dining area remained clean and organized, contributing to a positive guest experience.
  • Performed accurate cash handling procedures to maintain financial accountability at the end of shifts.
  • Executed effective multitasking by overseeing multiple tables concurrently while ensuring high service quality.
  • Managed resolution of customer complaints to uphold service quality and enhance customer satisfaction.
  • Managed opening and closing tasks to facilitate smooth service transitions in the dining area.
  • Elevated customer satisfaction through proactive engagement and tailored service delivery.
  • Established a positive dining experience by greeting guests and setting an inviting tone.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Managed housekeeping services to ensure efficient room turnover and maintain high cleanliness standards throughout the facility.
  • Monitored room inventory closely, working with housekeeping to maximize available rooms for incoming guests.
  • Established and maintained housekeeping protocols to uphold cleaning regulations and promote safety.

Server/Expo

Texas Roadhouse
Longview, TX
01.2016 - 01.2020
  • Maintained hygiene standards and replenished supplies to support seamless service delivery.
  • Executed order placement, bill management, and complimentary item processing through POS system, ensuring seamless transaction flow.
  • Coordinated with kitchen staff as expo, implementing quality assurance measures to enhance culinary output.
  • Implemented effective service strategies to ensure high levels of guest satisfaction and encourage repeat visits.
  • Coordinated efforts with kitchen personnel to enhance efficiency in food delivery processes.
  • Facilitated seamless dining experiences by managing multiple tables during high-traffic periods while prioritizing accuracy.
  • Addressed customer complaints swiftly to enhance overall dining satisfaction.
  • Attended to customer needs by serving food and beverages swiftly and attentively.

Assistant Manager

Tuesday Morning
Longview, TX
01.2014 - 08.2016
  • Provided effective solutions to customer inquiries and challenges, ensuring adherence to company policies.
  • Achieved smooth store operations by effectively managing opening and closing tasks. Facilitated secure bank deposits to enhance financial accuracy. Optimized cash handling processes to ensure efficiency.
  • Supported inventory management through display setup and transaction logging. Helped maintain inventory accuracy by tracking daily transactions.
  • Oversaw unloading and organization of new merchandise to ensure accurate inventory levels and enhance customer accessibility.
  • Managed team performance in daily operations, reinforcing commitment to company standards and policies.
  • Spearheaded merchandising initiatives to enhance visual presentation and ensure alignment with brand standards.
  • Engaged with senior leadership to develop and implement operational strategies aimed at driving improvements across various departments.
  • Managed store environment by maintaining cleanliness and organization, fostering a welcoming atmosphere for customers.
  • Nurtured positive work environment by establishing strong connections with team members.
  • Managed daily cash reconciliations to uphold accuracy in financial reporting and reduce discrepancies.
  • Provided expert guidance to customers in evaluating needs and preferences.
  • Fostered teamwork by driving collaboration among staff members on diverse project tasks.
  • Ensured adherence to company policies by addressing disciplinary issues in a fair and respectful manner.

Assistant Manager

J&B Enterprise
Longview, TX
01.2012 - 01.2014
  • Managed customer interactions to enhance satisfaction and foster loyalty. Oversaw cashier functions and maintained accuracy in point-of-sale operations.
  • Monitored inventory levels and assisted with ordering processes. Checked in deliveries to ensure accuracy and completeness. Scheduled staff shifts to optimize coverage.
  • Resolved customer issues to enhance satisfaction while overseeing cash and credit transaction processes.
  • Achieved accurate financial reporting by balancing tills daily and executing timely bank deposits. Maintained financial integrity through diligent cash management.
  • Implemented streamlined procedures for inventory management, resulting in improved accuracy and fewer discrepancies.
  • Developed and implemented customer service strategies aimed at enhancing customer satisfaction and engagement.
  • Identified key trends in sales data to guide strategic decision-making for effective product placement and targeted promotions.
  • Managed day-to-day operations to fulfill performance quality and service expectations effectively.
  • Managed store environment by maintaining cleanliness and organization, fostering a welcoming atmosphere for customers.
  • Supervised cash reconciliation activities, focusing on accuracy in financial reporting and the mitigation of discrepancies.
  • Enhanced customer loyalty and retention through commitment to exceptional service standards.
  • Collaborated with vendors to ensure on-time product delivery and effectively resolve supply chain disruptions.

Education

Associate of Applied Science - Business Management and Computer Science

Maestro University
Dallas, TX
05-2026

High School Diploma -

Gilmer High School
Gilmer, TX

Bachelor of Arts - Business Management And Computer Science

Maestro University
Dallas, TX
05-2028

Skills

  • Merchandising
  • Technical Proficiency
  • Typing
  • CRM software
  • Manual handling
  • Accounts receivable
  • Client interaction via phone calls
  • Computer operation
  • Task prioritization
  • MS Word
  • Employee relations
  • Order picking
  • Custodial experience
  • Computer literacy
  • Data entry
  • Office management
  • Quality control
  • Customer communication
  • Productivity software
  • MS Excel
  • Phone communication
  • Upselling
  • Serving Experience
  • Research
  • Video communication
  • Commercial cleaning
  • Call center experience
  • Warehouse experience
  • MS PowerPoint
  • Guest Services
  • Processing cash transactions
  • Janitorial experience
  • Basic math
  • Account management
  • Windows
  • Negotiation
  • Hospitality
  • Customer Service
  • Front desk
  • Social media management
  • Financial transaction processing
  • Problem-solving
  • Assistant Manager Experience
  • Word processing
  • Home Care
  • Inventory control
  • Time Management
  • Retail Sales
  • Cash handling
  • Databases
  • Google Docs
  • Public speaking
  • Microsoft Office
  • Office experience
  • Organizational skills
  • Customer support
  • Phone etiquette
  • Retail math
  • Work ethic and integrity
  • Time management skills
  • Team collaboration
  • Customer relations
  • Conflict resolution
  • Product knowledge
  • POS system operations
  • Attention to detail
  • Records maintenance
  • Fraud prevention awareness
  • Multitasking and organization
  • Training and onboarding
  • Credit card processing
  • Decision-making
  • Verbal and written communication
  • Accounts payable
  • Accounts receivable
  • Task delegation
  • Documentation and reporting
  • Data analysis
  • Vendor management
  • Regulatory compliance
  • Multitasking Abilities
  • MS office

Accomplishments

  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
  • Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.

Certification

  • TABC Certification January 2022 to January 2023 15+ years total TABC certification. Not current but easily renewed.
  • Food Handler Certification January 2019 to January 2020 Over 10 years of certification & experience, not current but easily obtained.

Languages

English

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Personal Time Off

Family first
02.2023 - Current

Cashier/Customer Service

Henderson Depot
03.2021 - 08.2023

Server/Housekeeping

High Hill Farm
11.2020 - 03.2021

Server/Expo

Texas Roadhouse
01.2016 - 01.2020

Assistant Manager

Tuesday Morning
01.2014 - 08.2016

Assistant Manager

J&B Enterprise
01.2012 - 01.2014

Associate of Applied Science - Business Management and Computer Science

Maestro University

High School Diploma -

Gilmer High School

Bachelor of Arts - Business Management And Computer Science

Maestro University