Kari Woodie
Bumpass,VA
Summary
Dynamic Shift Leader with strong expertise in customer service, team leadership, and inventory management. Proven ability to enhance guest satisfaction and streamline operations for impactful results.
Overview
15
15
years of professional experience
Work History
Shift Leader
Cracker Barrel Old Country Store Inc
Mechanicsville, VA
03.2025 - Current
- Supervised daily operations and ensured adherence to company standards.
- Trained and mentored team members on customer service excellence.
- Resolved customer complaints effectively to enhance satisfaction levels.
- Monitored food safety practices to comply with health regulations.
- Conducted inventory management and maintained optimal stock levels.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Grill Cook
Cracker Barrel Old County Store
Mechanicsville, VA
05.2022 - Current
- Prepared and cooked a variety of grill items, ensuring adherence to Cracker Barrel standards.
- Maintained cleanliness and organization of grill station, following safety and health regulations.
- Collaborated with kitchen staff to streamline food preparation processes and improve service efficiency.
- Trained new team members on grill techniques, equipment operation, and safety protocols.
- Monitored inventory levels for grill supplies, coordinating with management for timely replenishment.
- Consistently met or exceeded performance goals by dedicating time and effort to honing skills and staying current with industry trends.
Server and Server Trainer
Cracker Barrel Old Country Store Inc
Mechanicsville, VA
10.2012 - 05.2022
- Provided exceptional customer service by efficiently taking orders and addressing guest inquiries.
- Collaborated with kitchen staff to ensure timely food preparation and delivery for optimal guest satisfaction.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Assisted in training new servers on restaurant procedures and customer engagement techniques.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Ride Host
Kings Dominion Theme Park
Doswell, VA
05.2011 - 09.2012
- Facilitated guest boarding and disembarking processes to ensure smooth ride operations.
- Monitored safety protocols, maintaining compliance with industry standards and regulations.
- Assisted in training new team members on ride operation procedures and safety measures.
- Enhanced guest experience by providing information and addressing inquiries effectively.
Education
Medical Billing And Coding - Medical Billing And Coding
Ultimate Medical Academy
Clearwater, FL06-2014
High School Diploma -
Central High School
Victoria, VA05-2010
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Multitasking
Timeline
Shift Leader
Cracker Barrel Old Country Store Inc
03.2025 - Current
Grill Cook
Cracker Barrel Old County Store
05.2022 - Current
Server and Server Trainer
Cracker Barrel Old Country Store Inc
10.2012 - 05.2022
Ride Host
Kings Dominion Theme Park
05.2011 - 09.2012
Medical Billing And Coding - Medical Billing And Coding
Ultimate Medical Academy
High School Diploma -
Central High School