Kari Ziegenhagen
Woodland,CA
Summary
Compassionate and experienced peer support professional with a proven track record of building trust and fostering meaningful connections. Expertise in de-escalating crises, providing empathetic guidance, and empowering individuals to achieve personal and professional goals. Recognized for maintaining confidentiality, adhering to ethical standards, and cultivating a safe, supportive environment that encourages growth and resilience among participants. Committed to promoting well-being and facilitating positive change through dedicated support and advocacy, driving impactful outcomes for individuals in need.
Overview
24
24
years of professional experience
Work History
Recovery Peer Support Specialist
Fourth and Hope
01.2025 - Current
- Provide mentoring and peer support to individuals and families, promoting recovery-oriented activities and healthy coping skills.
- Assist with admissions, including paperwork, orientation, client belongings checks, and safe integration into residential units.
- Co-facilitate peer support and educational groups while maintaining an active presence in residential/outpatient settings.
- Collaborate with clinical teams and case managers, serving as a communication link and advocating for client needs and goals.
- Support clients in accessing community resources such as housing, food pantries, and treatment programs, removing barriers to recovery.
- Respond to client crises, provide conflict resolution, and ensure safety through monitoring, transportation, and reporting.
Guest Engagement Associate
City Net
12.2023 - Current
- Conduct room checks and monitor facility grounds to ensure participant safety and compliance
- Assist participants with concerns, resolve minor issues, and answer inquiries
- Document rule violations and write incident reports as needed
- Respond to crisis situations calmly and effectively, de-escalating as necessary
- Maintain positive relationships with the public, funding agencies, participants, and staff
Production Associate
Deseret Industries
05.2023 - 12.2023
- Ensured quality control of donations before placing them on the sales floor
- Organized work areas to maintain a clean, efficient workspace
- Managed cash, credit, and debit transactions with precision
Receptionist / Tax Processor
L & S Tax Services
01.2023 - 04.2023
- Professionally handled high-volume calls and coordinated client appointments
- Reconciled accounts using QuickBooks with high accuracy
- Organized and assembled tax documentation to meet filing deadlines
Production Associate
Deseret Industries
09.2020 - 08.2021
- Processed and prepared donations, ensuring only high-quality items were available for sale
- Delivered excellent customer service while handling monetary transactions
Driver
Uber/Lyft
01.2018 - 07.2019
- Provided safe and timely transportation, ensuring customer satisfaction
- Maintained accurate trip records and ensured vehicle cleanliness
Sales Associate
Ann Taylor Outlet
11.2010 - 11.2014
- Greeted and assisted customers with a friendly and professional demeanor
- Maintained an organized sales floor and efficiently processed transactions
Special Needs Daycare Provider
Self-Employed
09.2001 - 07.2013
- Provided specialized care for twin girls with Down syndrome, including medication administration and daily care
- Created a structured environment to promote development and safety
Education
Sierra Junior College
Rocklin, CAundefined
Jerrylee Beauty College
Auburn, CAHigh School Diploma - undefined
Nevada Union High School
Grass Valley, CACERTIFIED MEDI CAL PEER SUPPORT SPECIALIST - Peer Support Specialist
California Association Peer Supporters (CAPS) Academy
Sacramento, CA10-2024
Skills
- Skilled in conflict mediation
- Collaborative decision-making
- Effective team collaboration
- Effective goal development
- Proficient in handling multiple tasks
- Critical thinking ability
Timeline
Recovery Peer Support Specialist
Fourth and Hope
01.2025 - Current
Guest Engagement Associate
City Net
12.2023 - Current
Production Associate
Deseret Industries
05.2023 - 12.2023
Receptionist / Tax Processor
L & S Tax Services
01.2023 - 04.2023
Production Associate
Deseret Industries
09.2020 - 08.2021
Driver
Uber/Lyft
01.2018 - 07.2019
Sales Associate
Ann Taylor Outlet
11.2010 - 11.2014
Special Needs Daycare Provider
Self-Employed
09.2001 - 07.2013
undefined
Jerrylee Beauty College
High School Diploma - undefined
Nevada Union High School
Sierra Junior College
CERTIFIED MEDI CAL PEER SUPPORT SPECIALIST - Peer Support Specialist
California Association Peer Supporters (CAPS) Academy
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