Kariamu Shelton
The Larkin Company
Covington,GA
10
years of professional experience
Results-oriented Benefits Specialist with expertise in managing employee benefits programs and ensuring regulatory compliance. Skilled in benefits administration, conflict resolution, and effective communication, with a focus on aligning initiatives with organizational goals. Committed to delivering reliable and efficient solutions that support team collaboration and drive positive outcomes.
Work History
Employee Success Specialist
1 Year 9 Months- Administered employee benefits programs, ensuring compliance with regulations and company policies.
- Reviewed and analyzed benefit plan performance to recommend enhancements for employee satisfaction.
- Led initiatives to improve communication strategies around benefits offerings and updates.
- Designed custom reports utilizing HRIS systems that provided valuable insights into employee utilization patterns.
- Conducted regular audits of benefit plans and records, addressing discrepancies proactively before they became larger issues.
- Ensured compliance with all applicable federal and state regulations regarding employee benefits programs.
- Built relationships with vendors to foster quality service delivery.
- Managed documentation for various leave types, including FMLA and disability leaves.
- Assured accuracy in leave tracking systems, minimizing errors in employee records.
- Analyzed trends in leave usage to recommend improvements in policies and practices.
- Led initiatives to streamline the leave application process, increasing efficiency for all stakeholders.
- Managed return-to-work coordination efforts, successfully reintegrating employees back into the workplace after extended absences.
Talent Acquisition Specialist
7 Months- Candidate Screening and Assessment through interviews, assessments and reference checks to evaluate candidates’ qualifications, experience and suitability for different roles.
- Screened and assessed candidates through interviews, assessments, and reference checks to evaluate qualifications and suitability for roles.
- Developed and maintained strong relationships with clients to understand staffing needs, culture, and expectations.
- Guided and supported candidates through recruitment and onboarding processes, including resume reviews, interview preparation, and job offer negotiations.
- Mentored and developed fellow executives by offering training tips and tools for them to succeed in current role.
Claims Analyst
1 Year 2 Months- Maintained claims accuracy through meticulous data verification and validation, enhancing reliability of claims processing.
- Consistently maintained claims accuracy through meticulous data verification and validation.
- Collaborated with cross-functional teams to identify and implement process improvements, reducing claims processing time by streamlining workflows.
- Successfully processed an average of 30 claims per day, exceeding the department's productivity.
- Collaborated with cross-functional teams to identify and implement process improvements, resulting in a a reduction in claims processing time.
- Prepared detailed reports summarizing claim investigations and findings, providing actionable recommendations to improve claims handling.
Assistant Operations Manager
5 Years 7 Months- Executed Day to Day Operations by managing and delegating tasks to staff handling appointments, product inventory, and scheduling to ensure successful operations resulting consistent day to day profit.
- Executed day-to-day operations by managing and delegating tasks to staff handling appointments, product inventory, and scheduling, ensuring smooth operations and consistent profitability.
- Negotiated complex contracts, pricing agreements, and service-level agreements, consistently meeting or exceeding revenue targets.
- Conducted market research to identify new business opportunities and emerging industry trends, resulting in the expansion of service offerings.
- Developed and executed strategic account plans, resulting in increased customer satisfaction and retention rates.
- Led company hiring processes, interviewing candidates, and contributed to the successful recruitment of 25+ employees as well as overseeing onboarding to improve overall team strength and performance.
- Facilitated onboarding and training for 50+ new hires in sales representative roles, implementing company policies and providing ongoing guidance and feedback.
- Achieved 4 promotions within 4 years, reflecting exceptional performance and contributions to the organization's growth.
Education
MBA - Human Resources
Bachelor of Science - Business Marketing
Skills
HRIS expertise
Benefits compliance
Leave management
Employee support programs
Policy analysis
Labor law
Document management
Analytical thinking
Root-cause analysis
Task prioritization
Management collaboration
Advanced communication skills
Office suite proficiency
Decision-making
Timeline
Employee Success Specialist
The Larkin Company
11.2024 - CurrentRead More
Talent Acquisition Specialist
Soliant
11.2023 - 06.2024Read More
Claims Analyst
National General
09.2022 - 11.2023Read More
Assistant Operations Manager
Enterprise Holdings
01.2017 - 08.2022Read More
Columbia State University
MBA from Human Resources
Read More
Grambling State University
Bachelor of Science from Business Marketing
Read More