Kariana M Robledo
El Paso,TX
Summary
Experienced Payroll Specialist with 3+ years of expertise in identifying and resolving payroll and tax errors. Proficient in ADP processing and Excel, enabling efficient problem-solving. Strong communication skills and ability to build lasting relationships. Highly skilled in rectifying mistakes and ensuring accurate payroll processing.
Overview
10
10
years of professional experience
Work History
Payroll Resolution Specialist
ADP
04.2024 - Current
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Assist all team members in solving payroll impacting errors
Payroll Support Representative
ADP
05.2021 - 03.2024
- Research payroll errors for ADP clients
- Assist clients with tax notifications and payment discrepancies
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Process employee level payroll amendments
- Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
- Resolved payroll discrepancies quickly and successfully.
Services Ops Assistant
AAFES
08.2018 - 04.2021
- Provide administrative support to services and vending daily operations and improve productivity resulting in good customer service
- Assisted manager in all aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Customer Experience Associate
AAFES
08.2017 - 08.2018
- Responsible for providing good customer service though proactivity and customer interactions
Teacher Assistant
Kansas Kids Daycare
04.2015 - 03.2017
- Provide individualized supervision/instruction to assigned students and additional support to the core classroom staff
- As well as work with students to help grow academic and social skills
Education
Master of Science - Accounting
Grand Canyon University
Phoenix, AZ05-2027
Bachelor's - Business Management
Grand Canyon University
Phoenix City, AZ10-2023
Advanced EMS Certificate -
Trinity EMS Academy
Columbus, GA12-2018
Skills
- Marketing
- Time Management
- Computer skills
- De-escalation techniques
- Relationship building
- Adaptability
- Team collaboration
Communication Skills
As an employee and co-worker, I strive to do my best at all times. In the two years as a services assistant I have earned recognitions for my ability to set up when needed and take charge. I will always be the best that I can be. I am capable to handle any task assigned to me and will ask for help when needed.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Payroll Resolution Specialist
ADP
04.2024 - Current
Payroll Support Representative
ADP
05.2021 - 03.2024
Services Ops Assistant
AAFES
08.2018 - 04.2021
Customer Experience Associate
AAFES
08.2017 - 08.2018
Teacher Assistant
Kansas Kids Daycare
04.2015 - 03.2017
Master of Science - Accounting
Grand Canyon University
Bachelor's - Business Management
Grand Canyon University
Advanced EMS Certificate -
Trinity EMS Academy
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