Results-driven Business Intelligence and Operations Leader with 10+ years of experience across financial services and healthcare. Expertise in fraud prevention, process improvement, analytics, and cross-functional team leadership. Master’s in Business Intelligence (2024) with a proven record of enhancing efficiency, mitigating risk, and delivering superior customer experiences. Recognized for excellence with awards in fraud detection and innovation.
Streamlined processes to reduce patient wait time by 20%.
Delivered patient-centered care in fast-paced clinical environments.
Led healthcare workflow improvements that reduced delays by 20%
Trained and mentored cross-functional teams in finance and healthcare
Prevented over $100K in fraud via analytics & BI automation