Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kari Kuzma

Elkhorn,NE

Summary

Experienced professional with a strong foundation in customer advocacy, strategic thinking, and cross-functional collaboration, gained from roles in health coaching and executive support. Proven ability to build and maintain relationships, deliver solutions aligned with organizational goals, and proactively manage complex projects. Excited to bring a passion for diabetes reversal and operational excellence to the customer success team at Virta Health.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Executive Assistant to the President, COO, and CPO

Virta Health
08.2022 - Current
  • Built trusted partnerships with executives, providing essential support and maintaining alignment with organizational goals. Developed strong communication practices to support team cohesion and ensure executive focus on high-priority initiatives.
  • Partnered with Commercial, Product, and Tech Ops teams to fill critical gaps, including team alignment during transitions, coordination of meetings and events, and strategic planning support. Facilitated communication across departments to maintain smooth operations and enhance cross-functional understanding.
  • Planned and executed Tech Ops Leadership, Commercial Team Leadership, and Product Development offsites, coordinating logistics, communication, and feedback collection. Proactively addressed issues to ensure events ran seamlessly, aligning with team goals and budget requirements.
  • Conducted and analyzed post-offsite surveys, member interviews, and team listening tour feedback, translating findings into actionable insights to guide executive decision-making and improve team alignment.

Senior Health Coach

Virta Health
08.2018 - 08.2022
  • Built rappor with patients while providing clinical and behavioral coaching support to drive positive health outcomes
  • Created standard of care “Virtapedia” content and strategic patient resources to increase patient sustainability metrics
  • Passionately executed videos and live webinars to engage Virta patients at the maximum level
  • Maintained coach satisfaction scores and patient adherence consistently above target levels in a fast-paced, evolving startup workplace
  • Collaborated cross-departmentally with Customer Success on personalized menu and recipe projects


Registered Dietitian

Hy-Vee, Inc
08.2008 - 09.2018
  • Owned creation and national accreditation of AADE Diabetes Education Program from start to finish
  • Completed insurance credentialing processes with Medicare, Medicaid, and all major local health plans
  • Submitted insurance claims and tracked revenue for services
  • Achieved consistent sales growth from cooking classes, employee wellness programs, and 1:1 counseling to sustain individual quarterly sales figures in the top 1% of company dietitians
  • Managed employee wellness benefits to reduce costs of over $100,000/year to Hy-Vee’s self-funded health plan
  • Led promotions for dietitian services and selected foods through strategic monthly television, radio, online, and print interviews
  • Created professional email campaigns driving sales of classes and services to targeted customers
  • Used coordination and planning skills to complete projects on schedule in a highly-competitive retail atmosphere

Education

Master of Science - Community Nutrition & Health Promotion

University of Nebraska - Lincoln
Lincoln, NE
05.2008

Bachelor of Science - Nutrition & Health Science

University of Nebraska - Lincoln
Lincoln, NE
07.2006

Skills

  • Skillful daily management and prioritization of hundreds of patient needs to achieve consistently high KPIs
  • Detail-focused documentation and monitoring of individual patient and panel outcomes
  • Strong Google Workspace proficiency
  • Sharing feedback and proactively suggesting process improvements
  • Identification and prioritization of health vision over daily tasks in patient care
  • Professional and positive public speaking through creation of patient-facing videos/webinars
  • Strategic mentoring of new teammates by anticipating needs and sharing impactful solutions

Certification

  • Certified Diabetes Care and Education Specialist
  • Registered Dietitian Nutritionist

Timeline

Executive Assistant to the President, COO, and CPO

Virta Health
08.2022 - Current

Senior Health Coach

Virta Health
08.2018 - 08.2022

Registered Dietitian

Hy-Vee, Inc
08.2008 - 09.2018

Master of Science - Community Nutrition & Health Promotion

University of Nebraska - Lincoln

Bachelor of Science - Nutrition & Health Science

University of Nebraska - Lincoln

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Kari Kuzma