Karilin Kraus
Galloway,NJ
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
7
7
years of professional experience
Work History
Server
Olive Garden Restaurant
Mays Landing, NJ
11.2020 - Current
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Server Manager
Denny's
Galloway, Nj
03.2017 - 03.2020
- Analyzed and generated end-of-shift and product inventory reports for performance and quality tracking purposes.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits.
- Increased sales significantly by upselling higher-end products to customers.
- Cultivated warm relationships with regular customers.
Server
Pizza Hut
, Nj
03.2016 - 03.2017
- Seating Guests, setting and cleaning tables accordingly
- Collected cash, credit, and gift certificate payments for customers and made proper change for cash transactions
- Assisted with dining room set up prior to and after service period.
Server
Galloway Diner
Galloway, Nj
09.2015 - 02.2016
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Lead Server
Red Gravy Grill
Sommers Point, NJ
12.2014 - 09.2015
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Education
Absegami Highschool
2015
Skills
- Accurate order preparation
- High team standards
- High-Energy and Stamina
- Transactions and Cash Handling
- Guest seating arrangements
- Team Player
- PPE Guideline Compliance
- Conflict and Complaint Resolution
- Customer Service and Rapport
Timeline
Server
Olive Garden Restaurant
11.2020 - Current
Server Manager
Denny's
03.2017 - 03.2020
Server
Pizza Hut
03.2016 - 03.2017
Server
Galloway Diner
09.2015 - 02.2016
Lead Server
Red Gravy Grill
12.2014 - 09.2015
Absegami Highschool
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