Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline

Karima Fox

Clear Link Insurance Agency
Philadelphia,PA
1
Certification
8
years of professional experience

Accomplished Licensed Health Insurance Agent with expertise in policy analysis and Medicare. Skilled in developing personalized insurance solutions and maximizing customer satisfaction through effective enrollment processing. Proficient in CRM software to enhance client interactions and ensure compliance with industry standards.

Work History

Licensed Health Insurance Agent

1 Year 9 Months
Clear Link Insurance Agency | 01.2024 - 10.2025
  • Educated clients on available health insurance options and benefits.
  • Assisted customers in completing applications and understanding policy details.
  • Maintained up-to-date knowledge of industry regulations and compliance standards.
  • Developed personalized insurance solutions based on individual client needs.

Customer Service Representative

1 Year 10 Months
Aptive Pest Control | 01.2022 - 11.2023
  • Handled customer inquiries and resolved issues through phone and email communication.
  • Assisted in scheduling services and managing appointment logistics for clients.
  • Utilized CRM software to track customer interactions and service requests efficiently.
  • Collaborated with field technicians to ensure timely service delivery and customer satisfaction.

Call Center Representative

3 Years 8 Months
Results Companies | 01.2018 - 09.2021
  • Resolved customer inquiries effectively, ensuring high satisfaction and loyalty.
  • Enhanced communication protocols, improving team collaboration and customer interactions.
  • Trained new hires on compliance, call handling, and company policies.
  • Documented customer interactions using CRM software, tracking issue resolution progress.

Education

Certified Medical Assistance - Medical

CareerStep | 3300 Triumph Blvrd Suite 100, Lehi, UT 84043 | 11-2023

Skills

Policy analysis
Medicare expertise
Enrollment processing
Goal oriented

Accomplishments

  • Achieved 10 Sales by completing 10 applications with accuracy and efficiency.

Certification

  • Certified Medical Assistance
  • Licensed Health Insurance Agent

Timeline

Licensed Health Insurance Agent

Clear Link Insurance Agency
01.2024 - 10.2025Read More

Customer Service Representative

Aptive Pest Control
01.2022 - 11.2023Read More

Call Center Representative

Results Companies
01.2018 - 09.2021Read More

CareerStep

Certified Medical Assistance from Medical
Read More
Karima Fox