Karimah Guion-Pledgure
Houston,TX
Summary
Proficient Advisor driven to help individuals break free from unhelpful and destructive patterns to transform lives through education and employment opportunities.
Overview
12
12
years of professional experience
Work History
Career Advisor
Eqqus Workforce Solutions
Houston, TX
07.2023 - Current
- Advise and assist customers with job search strategies and training needs
- Developed career and education plans based on individual needs.
- Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.
Owner and Operator
Hammer and Nails, Grooming for Guys
04.2019 - Current
- Provide structure by hiring and managing stylists and employees
- Ensure fiscal stability through payroll, human resources, budgeting, and inventory management
- Create and oversee operations, implement, and create policies and procedures, answer questions from staff and clients, provide services, and model stellar customer service.
Rehabilitation Assistant II
Texas Workforce Solutions
03.2023 - 07.2023
- Assists the assigned VR Counselors in providing services to customers to achieve successful employment outcomes
- Provides casework services/assistance to VR Counselors in certification of eligibility; Service delivery tasks and utilize the electronic case management system and other agency supported software programs; Initial screening for individuals applying for VRS service programs
- Furnishes information regarding Texas Workforce Solutions VRS Program, services and requirements to applicants/customers/families/vendors/businesses/general public.
Operations Manager
ELSO, Inc.
12.2020 - 03.2023
- Developed systems and procedures to improve operational quality and team efficiency.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Assessment and Taxation Technician
Multnomah County, Department Of Human Services
10.2020 - 02.2021
- Researched legal aspects of statewide property tax appraisal and assessment issues to clarify application to residential, commercial and individual account holders.
- Identified potential reasons for higher property tax appraisals and performed research to determine validity.
- Served as informational resource for county tax assessors, assessment office staff and internal agency partners.
Program Technician
Multnomah County, Department Of Human Services
02.2020 - 10.2020
- Contacted program applicants and obtained required enrollment information, documentation and signatures.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Assisted program applicants with form completion, document retrieval and resource management to reduce application delays.
Corrections Technician
Multnomah County Department Of Community Justice
01.2016 - 01.2019
- Collaborated with law enforcement investigators and court officials to determine evidence requirements and deliver timely, helpful support.
- Completed reports on behalf of court and associated legal entities.
- Determined appropriate supervision levels by conducting risk and needs assessments.
Hair / Esthetics Instructor
Phagans School of Cosmetology
10.2016 - 06.2018
Records Technician
Multnomah County Department Of Community Justice
01.2014 - 01.2016
- Engaged in daily communications with internal partners and identified document-related issues that required interdepartmental cooperation.
- Received and categorized incoming court documents and information requests to begin document processing sequence.
Office Assistant
Multnomah County Department Of Community Justice
01.2012 - 01.2014
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
Education
Bachelor in Human Development (Coursework) -
Warner Pacific
Portland, OR10.2020
Hair, Nails, And Esthetics - Hair, Nails, And Esthetics
Phagans School of Hair Design
Portland, OR10.2010
Bachelor of Science in Business (Coursework) -
Portland Community College
06.2005
Skills
- Workforce Readiness
- Workforce Development
- Problem-Solving Skills
- Verbal and Written Communication
- Risk and Needs Assessments
- Interviews
- Crisis Intervention Techniques
- Database Management
- Payroll Processing
- Process Improvement
- Workflow Optimization
- Business Planning
Affiliations
- AFSCME Local 88 Union Steward
- Local 88 Black Caucus Board Leadership
- Employees of Color Employee Resource Group Leadership
- Diversity and Equity Steering Committee Member for Department of Parole and Probation
Key Qualifications
- Visionary professional with strong interpersonal skills and knowledge of generalized operations of a non-profit, including finances and budget preparation, payroll, human resources, and process development.
- Collaborative team player with high emotional intelligence, excellent communication skills, and a commitment to teamwork and growth.
- Experienced manager who maintains financial oversight, including the monthly statement of activities and reviewing monthly receipts and reconciliation process, ensuring proper documentation for grant budgets is maintained.
- Highly analytical thinker who can conduct specialized projects and processes, including onboarding, organizational system development, and developing efficient policies and procedures.
Timeline
Career Advisor
Eqqus Workforce Solutions
07.2023 - Current
Rehabilitation Assistant II
Texas Workforce Solutions
03.2023 - 07.2023
Operations Manager
ELSO, Inc.
12.2020 - 03.2023
Assessment and Taxation Technician
Multnomah County, Department Of Human Services
10.2020 - 02.2021
Program Technician
Multnomah County, Department Of Human Services
02.2020 - 10.2020
Owner and Operator
Hammer and Nails, Grooming for Guys
04.2019 - Current
Hair / Esthetics Instructor
Phagans School of Cosmetology
10.2016 - 06.2018
Corrections Technician
Multnomah County Department Of Community Justice
01.2016 - 01.2019
Records Technician
Multnomah County Department Of Community Justice
01.2014 - 01.2016
Office Assistant
Multnomah County Department Of Community Justice
01.2012 - 01.2014
Bachelor in Human Development (Coursework) -
Warner Pacific
Hair, Nails, And Esthetics - Hair, Nails, And Esthetics
Phagans School of Hair Design
Bachelor of Science in Business (Coursework) -
Portland Community College
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