Karimet Campos Romero
Kearny,NJ
Summary
Enthusiastic Retail Service Specialist with 7 years of multi-faceted experience meeting customer needs at retail chain store. Patient, detail-oriented retail service expert with listening and analysis skills to point customers to ideal products, win return business and exceed sales goals consistently. Dedicated to mastery of store products, services and policies for optimum customer service.
Overview
4
4
years of professional experience
Work History
Retail Customer Service Associate
Bjs Wholesales Club
Kearny, NJ
08.2020 - 09.2023
- Greeted customers in a friendly and professional manner.
- Assisted in the organization of merchandise on store shelves.
- Provided assistance to customers with product selection and pricing.
- Maintained high levels of customer service satisfaction.
- Monitored stock levels and restocked shelves as necessary.
- Demonstrated knowledge of current sales promotions, special events.
- Assisted with training new employees on retail processes and procedures.
- Worked closely with managers to ensure smooth functioning of business operations.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
Cashier
Sarku Japan
Kearny, NJ
09.2019 - 03.2020
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Discounted purchases by scanning and redeeming coupons.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
Licensed Esthetician - Skin Care
Christine Valmy International School of Esthetics & Cosmetology
Pine Brook, NJ12-2023
Associate of Arts - Psychology
Hudson County Community College
Jersey City, NJSkills
- Delivery Routing
- Stock Replenishment
- Good Communication Skills
- Financial Reporting
Timeline
Retail Customer Service Associate
Bjs Wholesales Club
08.2020 - 09.2023
Cashier
Sarku Japan
09.2019 - 03.2020
Licensed Esthetician - Skin Care
Christine Valmy International School of Esthetics & Cosmetology
Associate of Arts - Psychology
Hudson County Community College
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