Billy Smith III
Tavares,FL
Summary
Dedicated professional with extensive experience in customer support and delivery routing. Known for excellent communication skills and collaboration, resulting in streamlined service delivery and improved customer experiences. Ready to drive operational excellence and satisfaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Wawa
01.2015 - Current
- Assisted customers with inquiries and resolved issues to enhance satisfaction.
- Processed transactions efficiently, ensuring accuracy in cash handling and register operations.
- Maintained store cleanliness and organization to promote a welcoming environment for customers.
- Collaborated with team members to streamline service delivery and improve operational efficiency.
Delivery Driver
Krogers Distribution Center
03.2022 - 01.2025
- Operated delivery vehicles to transport goods efficiently across designated routes.
- Maintained accurate logs of deliveries, ensuring compliance with company protocols.
- Managed inventory checks and reported discrepancies to optimize stock levels.
- Collaborated with warehouse staff to streamline loading processes and reduce delays.
Education
High School Diploma -
Sheeler High
Apopka, FLSkills
- Excellent written and oral communication
- Good communication skills
- Customer relations
- Customer support
- Delivery routing
- Teamwork and collaboration
- De-escalation techniques
Certification
- CNA - Certified Nurse Assistant
- HHA - Home Health Aide
Timeline
Delivery Driver
Krogers Distribution Center
03.2022 - 01.2025
Customer Service Associate
Wawa
01.2015 - Current
High School Diploma -
Sheeler High