Karimme Monterroso
Novato,CA
Summary
Compassionate caregiver with a proven track record at Home Helpers, enhancing clients' quality of life through effective elderly care and relationship building. Demonstrated strong time management and problem-solving skills while maintaining a safe environment and ensuring optimal health outcomes. Committed to fostering independence and delivering exceptional service.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Developed strong organizational and tenant management skills in residential property management setting. Demonstrated ability to handle lease agreements and maintenance coordination. Seeking to transition to new field, leveraging problem-solving and customer service expertise.
Overview
6
6
years of professional experience
Work History
Caregiver
Home Helpers
San Rafael, CA
02.2023 - 12.2023
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Assistant Manager
FPI Management
Novato, CA
07.2022 - 12.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Managed property financial records by collecting rent from [Number] tenants and reconciling monthly accounts payable and receivable.
- Conducted move-out and move-in inspections to determine charges for damages and market readiness.
Cashier
Kohl's
San Rafael, CA
04.2018 - 08.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Processed refunds and exchanges in accordance with company policy.
Education
No Degree -
Marin Oaks High School
Novato, CASkills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Relationship building
- Customer service
- Patience and empathy
- Cleaning and sanitizing
- Conflict resolution
- Goal oriented
- Property management
- Office management
- Maintenance
- Leasing
Languages
Spanish
Native or Bilingual
Timeline
Caregiver
Home Helpers
02.2023 - 12.2023
Assistant Manager
FPI Management
07.2022 - 12.2022
Cashier
Kohl's
04.2018 - 08.2019
No Degree -
Marin Oaks High School