Overview
Work History
Education
Skills
Timeline
Summary
Work Availability
Languages
Volunteer Experience
Languages
References
Barista

Karin Garcia

Overview

10
10
years of professional experience
2
2
Languages

Work History

Customer Service Advisor

Concentrix
03.2024 - Current
  • Place over the counter and diabetic orders for Medicare patients, check claim, appeal and authorization status for providers, check provider network status, provide patient benefits and eligibility information, send replacement requests for order issues, check order status, send claims back for review, etc.

Customer Service Representative

Working solutions
01.2024 - 03.2024
  • Start, renew and cancel subscriptions, provide account and billing information, assist with stolen vehicle cases, take payments, update payment information, provide troubleshooting instructions, send driving directions to customer’s vehicle, etc.

Customer Service Representative

Convergent
06.2017 - 01.2024
  • Explain bills to customers, provide account information, start, stop and transfer services, set up payment arrangements, enroll customers in company programs, update account information, help with online issues, etc.
  • Billing.

Kennel Technician

Evans animal hospital
10.2015 - 06.2017
  • Restrain, feed, and bathe animals, take patients’ temperatures, prepare syringes, trim nails, prepare patients for surgery, make paw prints, medicate patients, prepare IV fluids, handle cremation list, run fecal samples, set up
    heartworm tests.

Bather

Dogma grooming & pet gifts
01.2015 - 10.2015
  • Bathed, clipped nails, brushed and dried hair, cleaned ears, scheduled appointments.

Kitchen Staff Member

La Bonbonniere
12.2014 - 12.2014
  • Packed chocolate, decorated & folded gift boxes.

Hostess

Armando’s grill & pizzeria
04.2014 - 05.2014
  • hostess.

Education

Travel Agent Certification -

Wanderlust Campus
11-2023

Medical Transcription -

Career Step
07-2020

Vet Assistant Certificate -

U.S Career Institute
04-2013

Medical Office Assistant Diploma -

Stratford Career Institute
07-2012

High School Diploma -

Greenbrier High School
05-2009

Lakeside High School

Skills

  • Collaboration
  • Organizational Skills
  • Critical Thinking
  • Task Prioritization
  • Microsoft word, teams, outlook, powerpoint
  • Verbal Communication
  • Active Listening
  • Fluent in Spanish
  • Computer Skills
  • Networking
  • Google Drive
  • Data Entry
  • Written Communication
  • Salesforce
  • Slack
  • Twilio
  • Avaya
  • Sharepoint

Timeline

Customer Service Advisor

Concentrix
03.2024 - Current

Customer Service Representative

Working solutions
01.2024 - 03.2024

Customer Service Representative

Convergent
06.2017 - 01.2024

Kennel Technician

Evans animal hospital
10.2015 - 06.2017

Bather

Dogma grooming & pet gifts
01.2015 - 10.2015

Kitchen Staff Member

La Bonbonniere
12.2014 - 12.2014

Hostess

Armando’s grill & pizzeria
04.2014 - 05.2014

Travel Agent Certification -

Wanderlust Campus

Medical Transcription -

Career Step

Vet Assistant Certificate -

U.S Career Institute

Medical Office Assistant Diploma -

Stratford Career Institute

High School Diploma -

Greenbrier High School

Lakeside High School

Summary

To seek and maintain full time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem solving skills.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Languages

  • English
  • Spanish

Volunteer Experience

  • Augusta tile crafters, March 2014 to June 2014, translated for a worker
  • Dogwood park animal clinic, February 2015 to March 2015, restrained animals, prepared syringes, prepared animals for surgery, gave shots
  • Westside animal hospital, April 2015 to May 2015, restrained animals, ran heartworm tests, prepared syringes

Languages

  • English
  • Spanish

References

References available upon request.

Similar Profiles

CREATE PROFILE
Karin Garcia