Karin Pike CAM
Mason,OH
Summary
Seasoned Assistant Regional Manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making process that drive business success.
Overview
19
19
years of professional experience
Work History
Assistant Regional Manager
Zidan Management Group
Fairfield, OH
07.2022 - Current
- Resolved customer complaints or escalated issues when necessary in order to maintain high level of customer satisfaction.
- Managed regional budgeting process including forecasting expenses, monitoring spending levels and allocating resources accordingly.
- Developed and maintained relationships with key customers and vendors in the region.
- Established standards of performance through goal setting and regularly monitored progress towards achievement of goals.
- Analyzed business performance data and forecasted business results for upper management.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Property Manager
Zidan Management Group
Middletown, OH
07.2021 - 08.2022
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
Leasing Manager
Zidan Management Group
Fairfield, OH
03.2021 - 07.2021
- Created leasing contracts, collected rent payments, and maintained tenant records.
- Reviewed applications from prospective tenants; conducted background checks and credit history reviews.
- Developed strategies to increase occupancy levels through effective marketing campaigns.
Assistant Property Manager
Pepper Pike Capital Partners
Fairfield, OH
08.2017 - 03.2021
- Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
- Created tenant files, maintained records of rental payments, and tracked lease agreements.
- Handled complaints from tenants regarding maintenance issues and resolved them promptly.
Assistant Community Director
Elmington Property Management
Louisville, KY
04.2017 - 03.2018
- Developed creative marketing strategies to increase occupancy rates within the community.
- Performed regular inspections of vacant units prior to move-in day in order to guarantee their condition was acceptable before welcoming new tenants.
- Reviewed delinquency reports regularly and took appropriate action when needed in order to reduce the rate of past due accounts receivables.
Assistant Community Manager
Brookside Properties, Inc.
Louisville, KY
04.2015 - 04.2017
- Provided administrative support to the Community Manager as needed.
- Processed applications from prospective tenants in a timely manner.
- Reviewed documents such as contracts, leases, and permits prior to submission.
Real Estate Agent
Chris Coury Realtors
Louisville, KY
02.2006 - 07.2014
- Negotiated purchase agreements and contracts with buyers and sellers.
- Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
- Provided guidance to clients throughout the entire buying or selling process.
- Generated leads through networking activities such as cold calls and referrals from past clients.
- Conducted property inspections to ensure compliance with applicable regulations and standards.
Education
High School Diploma -
Highview Baptist School
Louisville, KY05-1992
Skills
- Sales management
- Budget Administration
- Staff Development
- Customer Relations
- Employee Scheduling
- Product and service knowledge
- Recruiting and interviewing
- Employee Performance Evaluations
- Operations Management
- Customer Relationship Management (CRM)
- Employee engagement
Timeline
Assistant Regional Manager
Zidan Management Group
07.2022 - Current
Property Manager
Zidan Management Group
07.2021 - 08.2022
Leasing Manager
Zidan Management Group
03.2021 - 07.2021
Assistant Property Manager
Pepper Pike Capital Partners
08.2017 - 03.2021
Assistant Community Director
Elmington Property Management
04.2017 - 03.2018
Assistant Community Manager
Brookside Properties, Inc.
04.2015 - 04.2017
Real Estate Agent
Chris Coury Realtors
02.2006 - 07.2014
High School Diploma -
Highview Baptist School
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