Karina Arguello
Dallas,TX
Summary
Experienced in providing high-level administrative support, ensuring seamless daily operations for executives. Advanced organizational skills and meticulous attention to detail enable effective management of schedules, travel arrangements, and correspondence. Proven track record of leveraging strong interpersonal skills and discretion to build trust and maintain confidentiality. Experience with specialized tasks and processes integral to the role. Utilize advanced analytical skills to enhance operational efficiency. Successful implementation of strategic initiatives and driving team success.
Overview
12
12
years of professional experience
Work History
Senior Specialist - Integrated Marketing
JCPenney
02.2024 - Current
- Responsible for the preparation of marketing plans, materials, data, and recaps
- Point of contact for cross divisional teams and external partners
- Build, submit, and update information as needed on Empire and other content systems
- Responsible for Workfront approvals and accuracy of product, copy, and pricing
- Manage monthly photography, allocation budget and sample process from concept through execution
- Lead weekly meetings with Merchants to align on assets
Senior Executive Assistant to Chief Marketing Officer, Chief Customer Officer, VPs of Marketing
JCPenney
09.2021 - Current
- Manage and coordinate travel for all Marketing Executives
- Schedule meetings via Outlook (virtual and in-person) and keep all calendars up to date and conflict free
- Analyze and create confidential reports and projects
- Process and reconcile expense reports in a prompt fashion for all trips, local business meetings, and special events
- Coordinate details including space, attendees, meals for special events and offsite meetings
- Setup cadences with associates within the marketing organization, cross functionally, and outside partners/vendors
- Point of contact and liaison for all outside partners/vendors and associates in the organization
- Prepare agendas and PowerPoint presentations for key Marketing meetings
- Route Daily Reports and Trackers to corresponding Officers and Directors
- Keep track, respond, and organize executives' email
- Utilize SAP, Concur, WebEx for travel and expense reports
- Managed schedules, events and travel plans for conferences, meetings and seminars, as well as domestic and international trips for 5 executives.
Senior Administrative Associate/Program Coordinator
UT Southwestern Medical Center
07.2018 - 09.2021
- Coordinated, organized, and scheduled program events including recruitment, orientation, graduation, retreats, conferences, and various meetings for residents/fellows in person and via Zoom
- Coordinated the resident/fellow recruitment and selection process
- Planned and coordinated meetings, appointments, conferences, seminars, and workshops for faculty
- Planned for meeting facilities, hotel accommodations, transportation, luncheons
- Coordinated equipment maintenance, service requests, and supply needs
- Filed timely expense reports, travel authorizations, and reimbursements
- Managed materials for specialty-specific trainee exams and aided with proctoring exams
- Utilized MedHub to record and maintain all aspects of the resident's/fellow's training experience(s), demographics, scholarly activity, procedure certification, block/shift/clinic schedule, and duty hours
- Maintained working relationships and served as liaison between trainees, faculty, internal, and external parties
- Maintained the ERAS database (Electronic Residency Application System) and oversaw its processes during the Residency Recruitment season
- Assisted the GME Program Director and other GME Program Coordinators or Administrators in the management of the administrative/academic operations of the program
- Maintained multiple calendars up to date across multiple platforms for various team members
- Arranged business travel details for company employees per supervisor requirements.
- Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
- Acted as backup for other employees by providing support and adapting to requirements of department.
Physician Practice Surgical Coordinator
Dallas Hand Center
09.2016 - 07.2018
- Scheduled date of surgery and first post op appointment for elective cases with patient in office or on the phone
- Obtained authorizations and necessary clearances and labs for surgery
- Filled out any pre/post-op forms for employers and/or insurance companies
- Sent out orders for any post-operative DMEs, HHA, transportation or therapy orders
- Covered front desk and answered all calls, appropriately screened, and transferred to correct personnel or took message
- Calculated/collected patient financial responsibility/verified insurance to obtain coins, OOP, deductible, etc
- Prepared patient package for doctors to dictate op report and surgery packets for surgery center with H&P and consent
- Worked with Athena and Orthoscan
- Coordinated dates with representatives for procedures that required special instrumentation
- Assisted with rooming patient, taking vitals, doing intake, removing cast/bandages
- Collaborated with consulting physicians regarding care of patients.
Physician Practice Surgical Coordinator
Badia Hand to Shoulder Center
11.2015 - 09.2016
- Scheduled date of surgery and first post op appointment for elective cases with patient in office or on the phone
- Obtained necessary clearances and authorizations for surgery
- Filled out any pre/post-op forms for employers and/or insurance companies
- Sent out orders for any post-operative DMEs, HHA, transportation or Therapy orders
- Covered front desk/answer phones
- Calculated/collected patient financial responsibility/verify insurance to obtain coins, OOP, deductible, etc
- Prepared patient package for doctors to dictate op report and surgery packets for surgery center with H&P and consent
- Worked with PACS, Orthopad, and Caretracker
Front Desk/Medical Records
Hommen Orthopedic Institute
12.2012 - 04.2015
- Uploaded clinic schedule from ZocDoc and H-plus
- Scheduled appointments for New Patients, Worker's Compensation, IME, PIP and LOP cases
- Verified Insurance, confirmed appointments, obtained Referrals & Authorizations
- Collected Copays, Deductibles, Coinsurance, and/or Patient Balances
- Maintained a pleasant atmosphere for patients waiting to see the physician &/or P.A
- Prepared charts and input patient history and paperwork
- Help patients find convenient physical therapy locations
- Prepared invoices for Medical Records, logged medical record payments, and released them to attorneys or whomever request them
- Uploaded Ultrasound images to E-record, X-ray & MRI images to Med Strat Browser
- Translated for physician
- Answered all calls, appropriately screened, and transferred to correct person or took message
- Maintained communication with attorneys about clients (patients)
Education
AAS - Business Administration
Dallas County Community College
Dallas, TX01.2021
High School Diploma -
Doral Academy Charter High School
Doral, FL01.2010
Skills
- C-suite Experience
- Project Management
- Attention to Detail
- Multi-tasking
- Innovation management
- Analytical thinking
- Customer relations
- Discrepancy
Languages
Spanish
Native or Bilingual
French
Elementary
English
Native or Bilingual
Timeline
Senior Specialist - Integrated Marketing
JCPenney
02.2024 - Current
Senior Executive Assistant to Chief Marketing Officer, Chief Customer Officer, VPs of Marketing
JCPenney
09.2021 - Current
Senior Administrative Associate/Program Coordinator
UT Southwestern Medical Center
07.2018 - 09.2021
Physician Practice Surgical Coordinator
Dallas Hand Center
09.2016 - 07.2018
Physician Practice Surgical Coordinator
Badia Hand to Shoulder Center
11.2015 - 09.2016
Front Desk/Medical Records
Hommen Orthopedic Institute
12.2012 - 04.2015
AAS - Business Administration
Dallas County Community College
High School Diploma -
Doral Academy Charter High School
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