IC/QC Supervisor
- Oversee Inventory Control and Quality Control operations to ensure 100% stock accuracy and product integrity across the facility.
- Manage cycle counting programs, audits, and reconciliation processes to minimize shrink and variance.
- Analyze root causes for inventory discrepancies and implement corrective actions to improve network KPIs.
- Lead and develop a specialized team focused on quality standards, damage reduction, and compliance.
Warehouse Supervisor September 2020 – PRESENT
- Led and managed teams of up to 30+ associates across the logistics operation.
- Managed inventory score and accuracy for the building's delivery agent and cross-dock operation.
- Collaborated with 3rd party delivery drivers, routing planners, and LTL carriers to manage Home Delivery and customer-facing orders.
- Planned and managed data to meet network KPIs while collaborating with internal and external stakeholders for process alignment.
- Handled complex shipping/receiving logistics, including international customer orders and 3rd party liquidation/salvage loads.
Warehouse Lead September 2019 – September 2020
- Key member of the launch team for cross-dock, home delivery, shipping, and returns departments.
- Led a team of 20+ associates to meet daily goals and UPH (Units Per Hour).
- Trained and developed teams in unloading, loading, picking, and troubleshooting routing issues.
- Partnered with transportation teams to ensure SLA and cut times were consistently met.