Karina Castaneda
Lewisville,TX
Summary
Altruistic and passionate learner with a desire to leave the world better than how I found it. Reverent to the human mind and eager to assist in understanding its intricacies. Enthusiastic to leverage education in psychology to pursue a career in helping others.
Overview
5
5
years of professional experience
1
1
Certification
Work History
General Merchandise & Fulfillment Team Member
Target
04.2020 - Current
- Increased order processing efficiency by streamlining the packing process and implementing organizational systems.
- Collaborated with team members to achieve a high level of accuracy in order fulfillment, minimizing returns due to errors.
- Assisted in inventory management processes, contributing to accurate stock levels and reducing shortages.
- Provided excellent customer service through prompt communication and proactively anticipating needs and offering solutions.
- Facilitated smooth operations during peak seasons through effective cross-training in various fulfillment roles, increasing overall adaptability as a team member.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Assisted in the development of standard operating procedures, ensuring consistency across all tasks performed by the team.
Sales Associate
Aeropostale
10.2018 - 03.2020
- Increased sales revenue by building strong rapport with customers and recommending appropriate products.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Bachelor of Science - Psychology
University of North Texas
Denton, TX05.2025
Associate of Arts - Sociology
North Central Texas College
Gainesville, TX12.2022
Skills
- Adaptable
- Collaborative/Team Oriented
- Problem Solver
- Critical Thinker
- Strong Communicator
- Relationship Builder
Certification
Trauma and Trauma-Informed Care Training (DFPS)
Timeline
General Merchandise & Fulfillment Team Member
Target
04.2020 - Current
Sales Associate
Aeropostale
10.2018 - 03.2020
Bachelor of Science - Psychology
University of North Texas
Associate of Arts - Sociology
North Central Texas College
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