Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
References
Timeline
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Karina Chaidez

North Las Vegas,NV

Summary

Results-driven sales leader with extensive experience at Cricket Wireless, recognized for exceptional relationship building and strategic analysis. Successfully led initiatives that expanded the customer base and drove substantial revenue growth. Proficient in sales analytics and training, leveraging bilingual skills to consistently surpass sales targets through innovative strategies and effective team mentorship.

Overview

9
9
years of professional experience

Work History

Indirect Sales Specialist

Cricket Wireless
Las Vegas, NV
09.2018 - Current
  • Built strong relationships with key accounts through regular visits and follow-ups.
  • Assisted in the development of promotional materials for new products or services.
  • Identified opportunities for cross-selling products or services within existing accounts.
  • Participated in team meetings to review progress against objectives set by management.
  • Stayed up to date on company products and services to support sales objectives.
  • Developed and implemented sales strategies to increase customer base and drive revenue growth.

Assistant Store Manager

Cricket Wireless
Las Vegas, NV
03.2016 - 09.2018
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Organized weekly meetings with department heads to review progress on key objectives.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.

Education

High School Diploma -

Desert Pines High School
Las Vegas, NV
06-2005

Some College (No Degree) - Music

College of Southern Nevada
Las Vegas, NV

Skills

  • Bilingual
  • Relationship building
  • Sales training
  • Competitor analysis
  • Account management
  • Sales analytics
  • Upselling and cross selling
  • Sales presentations
  • Sales reporting
  • Strategic analysis

Languages

Spanish
Professional
English
Professional

Accomplishments

  • Prepaid Leadership Development Program Graduate - 2022
  • TryCricket TV Commercial with Telemundo Las Vegas - 2023

References

References available upon request.

Timeline

Indirect Sales Specialist

Cricket Wireless
09.2018 - Current

Assistant Store Manager

Cricket Wireless
03.2016 - 09.2018

High School Diploma -

Desert Pines High School

Some College (No Degree) - Music

College of Southern Nevada

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Karina Chaidez