Karina Chaire
Spring Valley,CA
Summary
Recent graduate with a strong foundation in social and behavioral science. Dedicated to providing exceptional and professional support to peers and students. Thrives in a collaborative team environment, demonstrating excellent problem-solving and time-management skills. Eager to embark on a career making meaningful contributions, driven by a strong commitment and passion.
Overview
14
14
years of professional experience
Work History
Loss Prevention Associate
Walmart
San Diego, CA
05.2023 - 11.2023
- Maintained accurate records of all incidents reported including date, time, location, description, suspect information
- Developed strong customer service skills while interacting with customers in a professional manner
- Ensured compliance with all state laws related to theft prevention and retail security operations
- Trained new employees on loss prevention procedures
CSR1
Quest Diagnostics- ExamOne
Mission Valley
05.2018 - 12.2019
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions
- Processed, scheduled and executed customer orders for new and established customers
- Researched and rapidly resolved client conflicts to maintain key accounts
- Engaged clients in person and over phone to answer questions and address complaints
- Trained and directed new employees in call script use, conflict resolution and data entry practices to boost customer satisfaction ratings
- Resolved concerns with products or services to help with retention and drive sales
- Collaborated with production and shipping teams to determine likely timetables and organize efficient deliveries
- Greeted customers and listened closely to problems described to determine solutions
- Escalated issues to proper supervisors when standard processes were not effective
STAT TRACKER
Diagnostic Laboratories
Burbank
09.2017 - 02.2018
- Minimized errors throughout pre-analytic, analytic and post-analytic processes
- Completed laboratory operations reports and submitted to public health departments and other healthcare authorities
- Reduced test turnaround time via strategic multitasking
- Proved successful working within tight deadlines and fast-paced atmosphere
- Developed and maintained courteous and effective working relationships
SUPERIOR COURT REPRESENTATIVE
GC Services
Chatsworth
01.2017 - 09.2017
- Performed routine data entry or document management
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties
- Processed payments for fines and fees, maintained accurate drawers, issued receipts and updated account balances
- Maintained fiscal records and accounts
- Updated operational records or licensing information using computer terminals
ASSISTANT STORE MANAGER
GameStop
Van Nuys
06.2013 - 12.2016
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures
- Rotated merchandise and displays to feature new products and promotions
- Coached sales associates in product specifications, sales incentives and upselling techniques, significantly increasing customer satisfaction ratings
- Provided weekly work schedules to employees to accommodate business demands and vacation requests
- Processed payments for credit and debit cards and returned proper change for cash transactions
- Reconciled daily sales transactions to balance and log day-to-day revenue
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget
Childcare Assistant
In Our Hands Daycare
Palmdale, CA
06.2009 - 09.2013
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
- Read and told stories to promote and support overall language development.
Education
Associate in Arts (A.A.) - Behavioral Sciences
Los Angeles Pierce Community College
Woodland Hills, CA06.2024
High School Diploma -
Van Nuys Senior High School
CA06.2009
Skills
- Bilingual- Spanish
- Teamwork and Collaboration
- Attention to Detail
- Flexible and Adaptable
- Excellent written and oral Communication
- Professionalism
Timeline
Loss Prevention Associate
Walmart
05.2023 - 11.2023
CSR1
Quest Diagnostics- ExamOne
05.2018 - 12.2019
STAT TRACKER
Diagnostic Laboratories
09.2017 - 02.2018
SUPERIOR COURT REPRESENTATIVE
GC Services
01.2017 - 09.2017
ASSISTANT STORE MANAGER
GameStop
06.2013 - 12.2016
Childcare Assistant
In Our Hands Daycare
06.2009 - 09.2013
Associate in Arts (A.A.) - Behavioral Sciences
Los Angeles Pierce Community College
High School Diploma -
Van Nuys Senior High School