Hostess/takeout
Gregg’s Restaurant
Providence, RI
07.2023 - 08.2023
- Handled guest complaints professionally, ensuring satisfaction and retention.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Delivered pick-up and curbside orders to guests.
- Collaborated with servers to ensure timely service and guest satisfaction.
- Seated patrons based on guest preferences and seating availability.