Karina Cruz

• Work register, sales floor, fitting room, stock floor. Help with customers.
• Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
• Answered questions about store policies and addressed customer concerns.
• Maintained an orderly and visually appealing store environment by organizing merchandise displays and cleaning the sales floor regularly.
• Handled cash transactions accurately, ensuring balanced registers at the end of each shift.
• Assisted customers with their purchases, resulting in a positive shopping experience and repeat business.

• Provided exceptional customer service by promptly addressing guest inquiries and concerns.
• Collaborated with kitchen staff to ensure accurate and high-quality food presentation.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
• Managed multiple tables simultaneously, demonstrating strong multitasking abilities during peak hours.

• Executed merchandising strategies to enhance product visibility and drive sales performance.
• Collaborated with team members to maintain organized store displays and optimal inventory levels.
• Assisted in maintaining compliance with visual merchandising standards across assigned areas.
• Conducted regular stock assessments to ensure product availability and minimize out-of-stock situations.

• Educate clients on health conscious products including water filters , silver embedded specialty mattresses, stainless steel cookware and more. Water testing required as wells as cold calling, door to door sales, and in home demonstrations.
• Increased sales by providing exceptional customer service and product knowledge.
• Passionate about learning and committed to continual improvement.
• Expanded business into new markets, cond
• Learned and applied proper business etiquette.
• Generated leads for future business opportunities by collecting customer contact information during promotional events.
• Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
• Educated consumers about product benefits, leading to increased interest and sales conversions.

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• Serve guest, take orders, run food and drinks. Make desserts and fresh guacamole in front of guest. Upsell latest tequila and appetizers. Maintain section and side-work. Opened and Closed shifts
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Maximized table turnover rate by managing reservations and seating arrangements.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
• Cultivated warm relationships with regular customers.

• Represent, promote and sell products such as BP gas, naked juice and Comcast Cablevision. Job duties consist of gaining customer signups, advertising, and sales to build better relationships with the customer.
• Assisted in training new ambassadors, promoting a cohesive team environment and shared goals.
• Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
• Delivered memorable experiences at trade shows through expert knowledge of products, engaging booth design, and compelling interactions with attendees.
• Generated leads for future business opportunities by collecting customer contact information during promotional events.
• Achieved targeted marketing goals by collaborating closely with team members to develop effective strategies for each campaign.
• Boosted brand visibility at major events by representing and speaking knowledgeably about products.