Karina De Los Santos

Medical Assistant Extern

Advocate Medical Group - Immediate Care Center

June 2025 - July 2025 | 168 hrs

• Rooming, Vitals and documentation
• Performed EKG's
• Collected Covid/flu, strep, and RSV samples
• I&D setups, procedure setups
• Performed suture and staple removals
• Prepared and performed injections
• Prepared and gave oral medications
• Performed ear flushes
• Placed post molds, aircasts, and crutch fittings
• Completed opening and closing tasks
• Observed and supported nurses with IV administration
• Observed assisting with gynecology exams

Fulfillment Center Associate

• Managed an average of 700 customers per 8 hour shift
• Responsible for tracking the number of in store customer visits and drive through customer visits while also decreasing the order wait time and keeping labor cost low.
• Developed extensive customer relations skills through person-to-person and over the phone communication