Karina DiLauro
Huntington Beach,Ca
Summary
Dedicated Telephone Triage Nurse with over 20 years of expertise in assessing patient conditions both in-person and remotely. A strong advocate for patient-centered care, consistently providing clear, concise communication to enhance patient outcomes and satisfaction. Committed to staying current with industry best practices to ensure the highest standard of care is delivered.
Overview
23
23
years of professional experience
1
1
Certification
Work History
R.N. Medication Speciality Nurse
MemorialCare Foundation
11.2021 - Current
- Manage medication refill requests for chronic disease medications per established MemorialCare refill protocols, guidelines , productivity standards and turnaround times.
- Chart review to ensure patient meets all criteria for refill and is in compliance with Medicare guidelines and/or Memorialcare protocol.
- Clear, concise documentation with specific office visit dates and/or lab values that meet protocol for refill approval.
- Communicate effectively with providers and office staff when a request does not meet protocol guidelines so proper follow up can take place.
R.N. Telephonic Triage/Advice Nurse
MemorialCare Foundation
07.2011 - Current
- Triage patients according to symptoms and medical information to appropriate facilities like ER, Urgent Care or PCP office in a timely and safe manner.
- Managed approximately 30 incoming calls per shift including proper resolution and documentation.
- Provide quality medical advice to patients based on David A. Thompson Adult and Barton D. Schmitt Pediatric protocols.
- Liaison between patient and Primary Care Physician/Care team.
- Case Management support team: Patient education on disease process, symptom management, Medication management and lifestyle options/service coordination.
- ER patient outreach. Follow up on patient condition, follow up care, patient education of disease process, medications and resources available and access need for Case management.
- Clear and concise documentation of phone call including, patient symptoms and advice given in electronic chart.
Injury Triage Nurse - Per Diem
CarivaCare
10.2020 - Current
- Take full reports from Employee’s with work injuries and triage appropriately using appropriate Adult triage protocols.
- Triage includes Occupational Medicine, Urgent Care, Emergency Room or self care depending on protocol.
- Use of Employer guidelines for treatment facilities
- Use of MPN when appropriate
R.N. – Staff Nurse/ Relief Charge – Cardiac Renal/Telemetry
St. Joseph’s Hospital
04.2003 - 01.2012
- Collaborate with interdisciplinary team to plan and coordinate patient care.
- Care of open heart surgical patients, renal transplant patients, Diabetes and ESRD/Dialysis patients
- Completed specialized training in renal transplant patient care.
- Provided post-operative monitoring and managed immunosuppressive protocols.
- Educated patients on medication adherence and infection prevention. - Assess patient and thoroughly identify appropriate nursing care and interventions.
- Administration of patient medications, treatments, IV therapy and emergency cardiac drugs.
- Patient Education: Diabetes, Congestive Heart Failure, Renal transplant
- Utilize the nursing process to develop or make necessary changes to plan of care.
- Relief charge duties include: assist nursing staff with patient care needs and emergent situations, meeting with House Supervisor to review unit needs on a nightly basis, identify staffing needs for following shift, obtain report on all patients on the unit and forward to oncoming shift.
Surgery Billing
UCI Medical Center
- Coded and billed for surgeries and procedures for different departments. Data entry and Collections. Verification of insurance benefits.
Home Health Nurse
Comfort Home Health
- Perform Home Visits to patients in need of Admitting or follow up care. Patient assessment and data collection, delivery of antibiotic therapy and routine care. Timely admittance of paperwork: Oasis forms and follow up care forms. Thorough documentation, detailed paperwork and time management.
Education
Bachelors Degree of Science - Nursing
Chamberlain University
Downers Grove, IL01.2019
Associated Degree - Nursing
Santa Ana College
Santa Ana, California01.2005
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Mater Dei High School
Santa Ana, California01.1990
Skills
- Over 20 years of nursing experience in cardiac, renal, kidney transplant, telephonic triage, workers' comp, case management, medication management, and patient education
- Dedicated and patient-focused Registered Nurse with strengths in acute patient care, patient education and discharge planning
- 14 years working remotely - strong skills in independent work, multitasking, and effective prioritization with minimal supervision
- Telephone Triage using evidence based protocols
- Managed care experience with excellent medical record analysis, interpreting skills and documentation
- Proficiency in Electronic Medical Record Systems: EPIC, MediTech and NextGen
Certification
- Registered Nurse, License #661976 Expires 2027-05-31
- Basic Arrhythmia Course
- Renal Transplant Course
- BLS current
Languages
Spanish
Timeline
R.N. Medication Speciality Nurse
MemorialCare Foundation
11.2021 - Current
Injury Triage Nurse - Per Diem
CarivaCare
10.2020 - Current
R.N. Telephonic Triage/Advice Nurse
MemorialCare Foundation
07.2011 - Current
R.N. – Staff Nurse/ Relief Charge – Cardiac Renal/Telemetry
St. Joseph’s Hospital
04.2003 - 01.2012
Surgery Billing
UCI Medical Center
Home Health Nurse
Comfort Home Health
Associated Degree - Nursing
Santa Ana College
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Mater Dei High School
Bachelors Degree of Science - Nursing
Chamberlain University