KARINA FONSECA
Acworth
Summary
Experienced coordinator with strong focus on team collaboration and achieving results. Skilled in project management, communication, and problem-solving. Known for flexibility with changing needs and reliability in delivering outcomes. Prepared to make significant impact in dynamic environment.
Overview
14
14
years of professional experience
Work History
IV SEDATION COORDINATOR
HERRIN PEDIATRIC DENTISTRY
Marietta, GA
09.2023 - Current
- Coordinated patient scheduling to optimize office workflow and reduce wait times.
- Facilitated communication between patients and dental staff, enhancing patient experience.
- Managed patient insurance verification processes to ensure accurate billing and timely reimbursements.
- Assisted patients in understanding their benefits and coverage options, enhancing overall satisfaction.
- Streamlined appointment scheduling workflows, improving office efficiency and patient experience.
- Managed multi-line phone system, routing calls to appropriate departments efficiently.
- Greeted and assisted visitors, providing accurate information and support.
- Scheduled appointments and maintained calendar for office staff, ensuring optimal resource allocation.
Personal Assistant to the Owner
JR Masonry
Acworth, GA
01.2018 - 09.2023
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Completed time sheets showing employees' arrival and departure times.
Waitress
El Nopal
Kennesaw, GA
02.2015 - 10.2017
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Performed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Processed payments accurately using POS systems and handled cash/card transactions efficiently.
Hostess
Laredo's Mexican Bar and Grill
Kennesaw, GA
09.2012 - 07.2015
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
Dental Staff School
Atlanta, GA09-2023
Skills
- Sterilization & Disinfection
- Dental Impressions
- Digital Radiology
- Four-Handed Procedures
- Restorative Procedures
- Postoperative Care Instructions
- Full Mouth Radiographs
- Custom Trays
- Team Collaboration
- Multitasking and organization
- Data entry
- Relationship building
- Schedule coordination
- Scheduling and calendar management
- Administrative leadership
- Schedule management
- Document control
- Attention to detail
- Insurance verification
LANGUAGES
English - Native or Bilingual
Spanish - Native or Bilingual
Timeline
IV SEDATION COORDINATOR
HERRIN PEDIATRIC DENTISTRY
09.2023 - Current
Personal Assistant to the Owner
JR Masonry
01.2018 - 09.2023
Waitress
El Nopal
02.2015 - 10.2017
Hostess
Laredo's Mexican Bar and Grill
09.2012 - 07.2015
High School Diploma -
Dental Staff School