Karina Garcia
Chicago,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
ISS Administrator
IIFA English Learning Center
11.2022 - Current
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy and US government regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Entered and maintained departmental records in company database.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
Accounts Receivable Clerk
Northside Imports
08.2020 - 01.2022
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Trained new hires in company policies, standard operating procedures, and software systems related to accounts receivable functions, ensuring seamless integration into the team''s operations.
Front Desk Receptionist
Vzn Eyecare
07.2019 - 08.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
Lead Hostess
Giordano's Pizza
10.2017 - 02.2019
- Assisted management with hiring, training, and evaluating new host/hostess staff members to maintain a high-performing team.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Adapted quickly to changing restaurant needs, maintaining composure under pressure and exhibiting excellent problem-solving skills.
- Ensured smooth transitions between shifts by thoroughly communicating pertinent information with incoming team members during shift changeovers.
Education
High School Diploma -
New Trier High School
Winnetka, IL06.2017
Skills
- Customer Service
- Attention to Detail
- Recordkeeping and File Management
- Office Administration
- Personable and Approachable
- Team Collaboration
- Scheduling
Languages
Spanish
Native or Bilingual
Timeline
ISS Administrator
IIFA English Learning Center
11.2022 - Current
Accounts Receivable Clerk
Northside Imports
08.2020 - 01.2022
Front Desk Receptionist
Vzn Eyecare
07.2019 - 08.2020
Lead Hostess
Giordano's Pizza
10.2017 - 02.2019
High School Diploma -
New Trier High School
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