Karina Garcia
Insignia Staffing
Houston,TX
2
Languages
8
years of professional experience
Adaptable leader with experience in branch management, recruiting, and department operations. Known for building team performance, balancing workloads, and solving problems quickly. Ready to support operational efficiency, customer satisfaction, and staff development.
Work History
Branch Manager
4 Years- Directed branch operations to ensure consistent service delivery and policy compliance.
- Supervised staff scheduling, workload distribution, and daily performance expectations.
- Resolved escalated customer concerns while maintaining service standards and retention.
On-Site Recruiter
2 Years 8 Months- Screened candidates, assessed qualifications, and matched talent to active assignments.
- Partnered with client supervisors to resolve staffing gaps and hiring priorities.
- Monitored attendance, assignment changes, and fill rates to support daily workforce coverage.
- Coordinated interviews, start dates, and onboarding steps for new hires.
- Maintained ATS records, application status updates, and candidate communication.
Department Lead
1 Year 5 Months- Directed daily workflow across department to support accurate order fulfillment and timely shipment processing.
- Monitored work queues and reassigned tasks to keep shipping and receiving operations balanced.
- Coached associates on safety procedures, picking standards, and productivity expectations.
- Coordinated inventory checks to maintain stock accuracy and reduce fulfillment errors.
- Resolved picking, packing, and staging issues to prevent delays in outbound distribution.
Education
High School Diploma
Skills
Branch operations management
Operational efficiency
Performance metrics
Staff performance management
Leadership development
Customer service
Fluent bilingualism
Languages
Spanish
English
Timeline
Branch Manager
Insignia Staffing
10.2022 - CurrentRead More
On-Site Recruiter
Insignia Staffing
02.2020 - 10.2022Read More
Department Lead
Oreilly Distribution
09.2018 - 02.2020Read More
Pearland Highschool
High School Diploma
Read More