Hi, I’m
KARINA GOMEZ CESPEDES
Seffner,FL
Summary
Experienced fraud and compliance banking professional with a strong background in fintech and fincrime leadership. Implements data-driven solutions and drives operational excellence to consistently surpass goals and KPIs. Proficient in project management and data analysis, specializing in the analysis of transaction patterns and account history. Utilizes advanced fraud detection tools to identify and prevent fraudulent activities, while also ensuring compliance with KYC-AML and Sanctions processes.
Overview
9
years of professional experience
1
Certification
Work History
WISE
FRAUD EXPERT
02.2023 - Current
Job overview
- Worked as a team with experts in Budapest and Tallinn to ensure that the company's internal processes were being complied with, hand in hand with teams such as Sanctions, KYC and AML
- Knowledge in processes such as Scam reports, ATO, Vishing, Phishing, Smishing, identity theft, SARs, RFIs, KYC and Sanctions checks
- Trained CS agents to improve detection and reporting processes
- Kept updated with the latest trends and techniques in fraud prevention to continually improve fraud detection processes
WISE
SUPPORT ASSOCIATE
12.2022 - 02.2023
Job overview
- Provided Customer Technical Support for International Currency Exchange
- Ensuring compliance checks were fulfilled and regulations adherence
- Met and exceeded KPI, performance initiatives and side projects
CHARMANIA
STORE SUPERVISOR AND SALES REPRESENTATIVE
02.2020 - 11.2022
Job overview
- Work strategically on raising productivity & quality
- Problem-Solving, reporting
- Providing Team Support and leading with empathy
APL LOGISTICS (CMA-CGM)
Booking Officer
01.2017 - 12.2019
Job overview
- Customer service, problem-solving and reporting
- Creating bookings for customers via email and over the phone
- Guiding on logistics problems, coordinating appointments (trucks & rails), requesting & giving special documents
CAPITAL ONE
Fraud Identity Department
03.2016 - 01.2017
Job overview
- Monitoring bank accounts
Education
Universidad San Jose
Bachelor of science in nutrition
05-2017
Universidad De Costa RicaCosta Rica
Bachelor of actuarial sciences and pure mathematics
12-2016
Skills
- Data Analysis
- Effective Time Management
- Detail-Oriented Approach
- Effective Problem Resolution
- Logical Reasoning Skills
- Proficient in AI Concepts
- Strong organization
- Continuous learning mindset
- Anti-fraud systems
- Customer relations
- Interpersonal communication skills
- Cybersecurity awareness
- Multitasking and organization
Certification
- Complete Training at APL (CMA – CGM Group), 2017
- Complete Training at Capital One Fraud, 2016
- Complete CompTIA Course, 2016
- Complete Training at Wise 2022. (Support associate and Fraud Expert)
- OFAC & US Sanctions Regulations and enforcement, Webinar, 2025
Languages
Spanish
Native or Bilingual
English
Full Professional
Portuguese
Limited Working
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
HybridRemoteOn-SiteTimeline
FRAUD EXPERT
WISE
02.2023 - Current
SUPPORT ASSOCIATE
WISE
12.2022 - 02.2023
STORE SUPERVISOR AND SALES REPRESENTATIVE
CHARMANIA
02.2020 - 11.2022
Booking Officer
APL LOGISTICS (CMA-CGM)
01.2017 - 12.2019
Fraud Identity Department
CAPITAL ONE
03.2016 - 01.2017
- Complete Training at APL (CMA – CGM Group), 2017
- Complete Training at Capital One Fraud, 2016
- Complete CompTIA Course, 2016
- Complete Training at Wise 2022. (Support associate and Fraud Expert)
- OFAC & US Sanctions Regulations and enforcement, Webinar, 2025
Universidad San Jose
Bachelor of science in nutrition
Universidad De Costa Rica
Bachelor of actuarial sciences and pure mathematics
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