Karina Hernandez
Williams,AZ
Summary
Dynamic professional with experience at Joy Cone Company, excelling in quality control and team collaboration. Proven ability to resolve conflicts and maintain high standards under pressure. Skilled in documentation and training, fostering a culture of excellence and efficiency. Committed to achieving organizational goals while ensuring compliance with safety regulations.
Overview
6
6
years of professional experience
Work History
Waitress/ Waitress Trainee
Pine Country Restaurant
Williams, AZ
10.2019 - 12.2022
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Trained new team members on restaurant procedures, menu items and customer service.
Packer
Joy Cone Company
Flagstaff, AZ
01.2023 - 07.2024
- Maintained neat and organized work area to safeguard items and comply with hygienical and safety standards.
- Proved successful working within tight deadlines and a fast-paced environment while prioritizing quality standards.
- Collaborated with lead packers to achieve daily goals and meet company objectives.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Trained new employees on proper packing predures , quality standards, and labeling techniques to apply best practices.
Quality Control Inspector
Joy Cone Company
Flagstaff, AZ
07.2024 - Current
- Performed detailed inspections of incoming materials and labels to verify adherence to quality standards.
- Executed corrective measures to address non-conforming products, boosting quality assurance standards.
- Worked alongside production teams to swiftly resolve quality challenges and maintain workflow continuity.
- Documented quality compliance standards using Excel.
- Report and communicate quality concerns that may arise through Teams.
Skills
- Team Player who can also work independently
- Conflict and Complaint Resolution
- Proactive Under Pressure
- Natural Leader
- Standard Microsoft Word/Excel/Teams
- Proficient Cone Packer level 2
- Documentation
- Product inspection
- Visual inspection
- Continuous learning mindset
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Quality Control Inspector
Joy Cone Company
07.2024 - Current
Packer
Joy Cone Company
01.2023 - 07.2024
Waitress/ Waitress Trainee
Pine Country Restaurant
10.2019 - 12.2022