Karina L. Guardado
Arlington,VA
Summary
Accomplished Assistant Manager with 20+ years of experience. Dedicated to complete knowledge of company products and services for optimized customer service. Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Overview
19
19
years of professional experience
Work History
Store Manager
Banner’s Hallmark
Alexandria, VA
04.2023 - Current
- Sales training, opening and closing the store, implementing visual standards and directives
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
- Assist customers on a regular basis and provided customer service
Retail Merchandiser
Hallmark
Falls Church, VA
02.2022 - 04.2023
- Provide merchandising service in the Hallmark department for various retail stores, such as grocery stores, drug stores, department stores and mass retailers
Assistant Manager
Dressbarn
Alexandria, VA
09.2008 - 12.2019
- Assist the Leader in the implementation of store policies and guidelines to improve sales and streamline costs
- Handled merchandising, inventory control, ordering supplies, cash control and maintenance
- Assist customers on a regular basis to provided customer service and personal fashion advice
- Maximize team and individual performance through consistent coaching and feedback
Assistant Manager
The Children's Place
Alexandria, VA
04.2007 - 08.2008
- Supporting the Store Manager in achieving all company goals and initiatives through driving sales
- Implemented company standards of merchandising presentation, including signage and displays
- Maintain and inventory company assets according to Loss Prevention Procedures
- Replenished and organized shelf stock to provide a variety of on hand sizes and styles
- Assist customers to find merchandise by listening to their needs and providing excellent customer service
Education
High School Diploma -
Skills
- Customer Service
- Bilingual-Spanish
- Goal Oriented
- Adaptability
- Team Building and Training
- Leadership
- Inventory Control
- Payroll
- Merchandising/Product Presentation
- POS systems
- Employee training
- Goals and performance
Languages
Spanish
Native or Bilingual
Timeline
Store Manager
Banner’s Hallmark
04.2023 - Current
Retail Merchandiser
Hallmark
02.2022 - 04.2023
Assistant Manager
Dressbarn
09.2008 - 12.2019
Assistant Manager
The Children's Place
04.2007 - 08.2008