Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Karina Lopez

Orlando,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Medical Dispensary Associate

Trulieve
02.2023 - 11.2023
  • Streamlined check-in processes for medical patients, expediting wait times while maintaining compliance with state requirements.
  • Promoted welcoming atmosphere by greeting each patient warmly upon arrival, fostering inclusive environment that encouraged return visits.
  • Addressed customer inquiries promptly, demonstrating professionalism and commitment to excellent service standards.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Barista

JW Marriott
10.2021 - 05.2022
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistency positive customer satisfaction scores.
  • Controlled line and crowd with quick, efficient service.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.

Attractions Attendant

Universal Studios
07.2019 - 04.2021
  • Delivered outstanding customer service by addressing guest concerns promptly and professionally.
  • Contributed to a positive work environment by assisting team members in daily tasks and ensuring smooth operations.
  • Collaborated with fellow attendants to maintain safety procedures, ensuring a secure environment for both guests and staff.
  • Assisted guests with special needs, providing accommodations that ensured their enjoyment of the park''s offerings.

Education

GED -

Adult Learning Center Osceola
Kissimmee, FL
03.2024

Skills

  • Adaptability and Flexibility
  • Reliability
  • Problem-solving abilities
  • Professionalism
  • Teamwork and Collaboration
  • Customer Service

Certification

BLS certified by The American Red Cross

(03/2024)

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Medical Dispensary Associate

Trulieve
02.2023 - 11.2023

Barista

JW Marriott
10.2021 - 05.2022

Attractions Attendant

Universal Studios
07.2019 - 04.2021

GED -

Adult Learning Center Osceola
Karina Lopez