Karina Maez
JCPenney
Pueblo West,CO
1
Certification
6
years of professional experience
Dynamic retail professional with a proven track record at JCPenney, excelling in sales target achievement and exceptional customer service. Skilled in strategic selling and fostering positive relationships, I effectively addressed customer needs while driving over $500,000 in Fine Jewelry sales. Committed to creating engaging environments through collaboration and behavior modeling including in the classroom alongside children and other childcare professionals.
Work History
Retail Sales Associate
4 Years 3 Months- Customer questions about store policies and concerns were addressed promptly.
- Leader-on-duty and sales associate duties were supported across daily operations.
- Purchases, item searches, and reward program enrollments were completed smoothly for customers.
- Over $500,000 sold in Fine Jewelry Merchandise.
- Positive customer relationships and strong business impressions were created through service.
- Credit card applications, special donations, and product promotions were advanced toward required targets.
Assistant Teacher
7 Months- Enhanced student engagement through small-group activities.
- Promoted positive classroom environment through consistent behavior support.
- Maintained a safe environment for entire classroom through close supervision.
Assistant Teacher
2 Months- Student safety and rule compliance remained consistent through supervision in classroom and common areas.
- Daily reports, meal count sheets, and attendance logs reflected accurate completion.
- Student focus improved through proactive behavior support and positive reinforcement.
Server
5 Months- Guest satisfaction improved through timely table check-ins and attentive food and beverage support.
- Professional calm was maintained during difficult guest interactions and busy shifts.
- Accurate order entry supported timely kitchen preparation.
- Strong menu knowledge supported clear answers on sourcing, ingredients, and cooking methods.
- Positive guest experiences helped increase referrals and walk-in business through enthusiastic service.
Child Care Worker
3 Months- Supported safe, orderly group activity by guiding children through creative, athletic, and educational play.
- Increased child engagement through age-appropriate activities and crafts.
Crew Member
6 Months- Cleaned and maintained all areas of restaurant to promote clean image.
- Collaborated with team members to complete orders.
- Worked front counter, drive-thru and other areas.
Education
High school diploma
Skills
Small Group Instruction
Faculty Collaboration
Behavior Modeling
Individualized Instruction
Safety and supervision
CPR/AED certified
POS System Knowledge
Sales target achievement
Retail Operations
Strategic Selling
Exceptional Customer Service
Certification
CPR/BLS First Aid/AED
Timeline
Assistant Teacher
Gingerbread Early Learning Center
03.2025 - 10.2025Read More
Assistant Teacher
South Central Council Of Government Early Learning
08.2024 - 10.2024Read More
Server
The Stokehouse
05.2024 - 10.2024Read More
Retail Sales Associate
JCPenney
07.2022 - CurrentRead More
Child Care Worker
Center Viking Youth Club
02.2022 - 05.2022Read More
Crew Member
Wendy's
03.2021 - 09.2021Read More
The Academic Recovery Center Of San Luis Valley
High school diploma
Read More