Summary
Overview
Work History
Education
Skills
Professionalcharacteristics
Timeline
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Karina Martinez

Davie,FL

Summary

A versatile and adaptable professional with a strong history of delivering exceptional customer service. Quick to learn new processes and skilled at enhancing customer satisfaction across diverse roles. Committed to maintaining high standards and contributing to a positive, efficient bar environment.

Overview

9
9
years of professional experience

Work History

Bartender

1 Hotel South Beach
Miami Beach, FL
10.2023 - Current
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.

Bartender/Cocktail Server

Riverside Miami
Miami, USA
01.2021 - 01.2023
  • Provided guests with a positively memorable experience by advising dinners on food menu items and drink specials
  • Took orders for drinks from local guests, and delivered them accurately and promptly
  • Provided exceptional service to customers by crafting creative cocktails and providing recommendations from the menu

Bartender

Drunken Dragon
Miami Beach, FL
11.2017 - 03.2020
  • Mixed and served both alcoholic and non-alcoholic drinks for guests by following standard recipes and procedures.
  • Served drinks to guests, upsold premium beverages, and ensured a welcoming atmosphere.
  • Effectively multitasked within fast-paced environment.

Bartender/Bottle Service

Foxhole Bar Lounge
Miami Beach, USA
01.2016 - 03.2020
  • Opened and closed the bar in a timely and responsible manner
  • Prepared a wide selection of mixed drinks and beverages for bar customers and restaurant guests
  • Consistently provided professional, friendly and engaging service while constantly checking on guests satisfaction

Education

Associates in Arts Degree - Nursing

Broward College
Pembroke Pines, FL
01.2025

High School Diploma -

Barbara Goleman Senior High School
Miami Lakes, FL
01.2013

Skills

  • Bilingual (English, spanish)
  • Mixology
  • Health codes compliance

Professionalcharacteristics

  • Exceptional leadership abilities in both independent and collaborative work environments.
  • Flexible to accept new concepts and responsibilities.
  • Exceptional while working under pressure.
  • Bilingual: Fluent in English and Spanish.

Timeline

Bartender

1 Hotel South Beach
10.2023 - Current

Bartender/Cocktail Server

Riverside Miami
01.2021 - 01.2023

Bartender

Drunken Dragon
11.2017 - 03.2020

Bartender/Bottle Service

Foxhole Bar Lounge
01.2016 - 03.2020

Associates in Arts Degree - Nursing

Broward College

High School Diploma -

Barbara Goleman Senior High School

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Karina Martinez