Mildred Carrasco
Los Angeles,CA
Summary
Dynamic and bilingual bartender with a proven track record at Agaves Lounge, excelling in crafting innovative cocktails and enhancing guest satisfaction. Known for exceptional interpersonal skills and strong multitasking abilities, I effectively managed inventory and trained staff, contributing to a vibrant bar atmosphere and increased customer loyalty.
Overview
10
10
years of professional experience
Work History
Bartender/Server/Bottle Server
Agaves Lounge
Long Beach, CA
09.2014 - 09.2024
- Crafted innovative cocktails using fresh ingredients and artisanal spirits.
- Managed bar inventory, ensuring optimal stock levels and minimizing waste.
- Trained new bartenders on service protocols and beverage preparation techniques.
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Developed seasonal drink menus to align with current trends and customer preferences.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Bartender
The Gardens Casino
Los Angeles, CA
07.2017 - 01.2019
- Greeting and acknowledged guest. Present menus, answer questions and offer information about menu items beverages and specials.
- Delivered exceptional, friendly and fast service.
- Accurately recorded orders and patterned with team members to serve food and beverages that exceeded guests expectations.
- Managed bar area including cocktail design and menu, inventory, regulation compliance, and high quality customer relationships to increase restaurant value.
- Ordered and maintain inventory of bar products, including alcohol, soft drinks and supplies to ensure high volume of daily and weekly sales.
- Demonstrate the ability to multi-task at a face pace while dealing with various situations/individuals with over 1,000 customers weekly.
- Utilize knowledge of mix beverages, specialty drinks and craft beers to serve customers and provide wait staff with well-prepared drinks in timely fashion.
Cashier
Moonshiners Lounge
Long Beach, CA
08.2015 - 04.2018
- Manage the register, including all credit cards and cash operations.
- Drawer balance.
- Retail front-end operation.
- Cashier audits and reports.
- Customer service excellence.
- Complaint resolutions..
- Ensure a balance of the register at the end of the shift or working periods.
Education
High School Diploma -
Long Beach Polytechnic High School
Long Beach, CA07-2013
Skills
- Bilingual (English, Spanish)
- Works well under pressure
- Exceptional interpersonal skills
- Strong multitasking
- Customer service
- Highly responsible and reliable
- Team player attitude
- Upbeat, friendly and positive
- Complex Problem-solving
- Trained in liquor, wine and food service
Timeline
Bartender
The Gardens Casino
07.2017 - 01.2019
Cashier
Moonshiners Lounge
08.2015 - 04.2018
Bartender/Server/Bottle Server
Agaves Lounge
09.2014 - 09.2024
High School Diploma -
Long Beach Polytechnic High School