Karina Morel
Summary
Diligent problem-solver with resourceful approach to challenges and organized style. Leveraging hospitable expertise to manage job functions. Excellent communicator with focus on results. Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Technician
LabQ
New York, NY
05.2021 - Current
- Perform complex tests and calibration of equipment to quality standards.
- Determined maintenance requirements and assigned repairs to qualified employees.
- Keep work consistently compliant with all standards.
- Support nurses and specialists in maintaining a proficient work environment.
- Conducted tests of components and systems to evaluate performance and identify concerns.
School Bus Attendant
Pride Bus Transportation
Brooklyn, NY
03.2019 - 04.2020
- Maintained clean and sanitary bus by cleaning and removing trash at end of each route.
- Supervised and assisted special-needs passengers, offering individual adult attention during transport.
- Responded to medical crises and behavioral problems to maintain safe travel.
- Assisted driver in monitoring and managing student behaviors to promote safety.
- Enforced [State] safety guidelines for passenger transportation to keep children safe and driver free of distraction.
Waitress
George's Diner
Bronx, NY
07.2010 - 02.2019
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Stayed up-to-date on menu changes to help customers make food choices.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Education
No Degree - Hospitality Administration And Management
Bronx Community College
The Bronx, NYHigh School Diploma -
Herbert H. Lehman
The Bronx06.2008
Skills
- Issue Analysis
- Repair services
- Team Training
- Customer rapport
- Time management
Certification
- PT - Phlebotomy Technician
Languages
Spanish
Native or Bilingual
Timeline
Technician
LabQ
05.2021 - Current
School Bus Attendant
Pride Bus Transportation
03.2019 - 04.2020
Waitress
George's Diner
07.2010 - 02.2019
No Degree - Hospitality Administration And Management
Bronx Community College
High School Diploma -
Herbert H. Lehman
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