Karina Ontiveros
San Antonio,TX
Summary
Enthusiastic candidate with extensive experience in customer service and cash handling at banks or money lending institutes. Strong knowledge of offered banking services and products. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Senior Personal Banker
First National Bank
04.2023 - 12.2023
- Enhanced customer satisfaction by providing personalized banking solutions and prompt service.
- Streamlined account opening processes for improved efficiency and reduced waiting times.
- Increased loan portfolio growth by identifying client needs and recommending appropriate financial products.
- Managed high-net-worth clients, ensuring their financial goals were met with tailored banking services.
- Collaborated with branch team members to ensure seamless execution of daily operations and optimal customer experience.
Cashier
Academy Sports And Outdoors
09.2019 - 12.2019
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Marketing Associate
Luna Dental
04.2019 - 09.2019
- Conducted comprehensive market research for informed decision-making in campaign development.
- Boosted brand visibility by developing and executing targeted marketing campaigns.
- Collaborated with sales team to drive revenue growth, implementing data-driven marketing tactics.
- Enhanced social media presence with creative content and effective targeting.
Education
High School Diploma -
Thomas Jefferson High School
San Antonio, TX06.2018
Skills
- Problem Solving
- Decision Making
Timeline
Senior Personal Banker
First National Bank
04.2023 - 12.2023
Cashier
Academy Sports And Outdoors
09.2019 - 12.2019
Marketing Associate
Luna Dental
04.2019 - 09.2019
High School Diploma -
Thomas Jefferson High School
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