Karina Ortiz
Brant,TX
Summary
Proactive and customer-focused, excelled as a Cashier at HEB Grocery Store, enhancing customer loyalty through exceptional service and accuracy. Mastered time management and verbal communication, significantly contributing to team dynamics and operational efficiency. Demonstrated adaptability and a positive attitude, ensuring seamless customer experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
HEB Grocery Store
12.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cashier
Pride Cleaners
09.2022 - 12.2022
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Enhanced shopping experience, provided product information and location assistance.
- Learned duties for various positions and provided backup at key times.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Education
High School Diploma -
Bryan High School
3450 Campus Dr, Tx 7780205.2022
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Time Management
- Calm Under Pressure
- Active Listening
- Verbal Communication
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- certified clinical medical assistant (CCMA) - National Healthcareer Association (NHA)
Languages
Spanish
Limited Working
Timeline
Cashier
HEB Grocery Store
12.2022 - Current
Cashier
Pride Cleaners
09.2022 - 12.2022
High School Diploma -
Bryan High School
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