Karina Pacheco
LEAM Design Build
Richmond,TX
29
Years of experience
Experienced operations and administrative professional with a background in executive support, facilities coordination, and retail management. Known for managing schedules, meetings, correspondence, and cross-functional communication with accuracy and discretion. Brings strong Microsoft Office, Google Suite, and bilingual English-Spanish skills to keep teams organized and work moving efficiently.
Work History
Administrative Coordinator
2 Months- Coordinated communication between internal teams, vendors, and clients to resolve routine requests.
- Tracked documents, contracts, and project files to support accurate administrative control.
- Supported meeting preparation by compiling agendas, notes, and follow-up tasks.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Prepared correspondence, reports, and records with consistent attention to detail.
Facilities Management Assistant
1 Year 3 Months- Coordinated meetings and events, ensuring seamless communication between departments and stakeholders.
- Contributed to positive corporate image by assisting with coordination of corporate events and public relations activities.
- Facilitated effective communication channels between senior management and staff, contributing to cohesive and informed workplace.
- Maintained high level of confidentiality handling sensitive information, ensuring trust and integrity in all professional interactions.
- Increased departmental efficiency by implementing new inventory management system for office supplies.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Worked with senior management to initiate new projects and assist in various processes.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Store Manager
2 Years 7 Months- Managed daily store operations, ensuring consistent customer service and shipment processing.
- Scheduled staff coverage to maintain efficient workflow and service availability.
- Trained associates on postage, packing, and shipping procedures.
- Resolved customer concerns with accurate, professional support.
- Monitored inventory levels for shipping supplies and retail products.
- Processed cash, card, and postage transactions with accuracy.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Owner
18 Years 5 Months- Cultivated client relationships through personalized consultations and trust-based jewelry recommendations.
- Managed fine jewelry purchasing, pricing, and merchandising to support profitable product selection.
- Oversaw custom design orders, repairs, and special requests with precise client communication.
- Directed daily retail operations, aligning sales, inventory, and customer service with business goals.
- Implemented inventory controls to track stock levels, reorder needs, and product movement.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Executive Assistant to the President
20 Years- Managed executive calendar, prioritizing meetings, deadlines, and confidential commitments for president
- Coordinated domestic and international travel, including itineraries, reservations, and schedule adjustments
- Served as liaison between president, clients, vendors, and internal departments to ensure clear communication
- Anticipated administrative needs, streamlined office workflows, and resolved scheduling conflicts proactively
- Managed sensitive information discreetly, maintaining strict confidentiality in all aspects of executive support.
- Coordinated events and worked on ad hoc projects.
- Took notes and dictation at meetings.
Education
Bachelor of Science - Accounting
Bachelor of Science - Business Administration
Skills
Microsoft Office
Google Suite
Google suite proficiency
Onboarding processes
Cross-functional collaboration
Event planning
Customer service
Phone and email etiquette
Office management software
Bilingual in English and Spanish
Timeline
Administrative Coordinator
LEAM Design Build
09.2026 - CurrentRead More
Facilities Management Assistant
Tenaris - Exiros USA
03.2025 - 06.2026Read More
Store Manager
Katy Postal
08.2022 - 03.2025Read More
Owner
TRU Jewelers, LLC
01.2003 - 06.2021Read More
Executive Assistant to the President
RYK Services, C.A.
10.1997 - 10.2017Read More
Universidad Dr. Rafael Belloso Chacin
Bachelor of Science from Accounting
Read More
Universidad Dr. Rafael Belloso Chacin
Bachelor of Science from Business Administration
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