Karina Reyes
Hawthorne,CA
Summary
Accomplished Case Manager with a proven track record at South Bay Center for Counseling, adept in data analysis and demonstrating unparalleled empathy. Excelled in developing integrated care plans and enhancing community engagement, significantly improving client satisfaction. Skilled in team collaboration and verbal communication, effectively meeting diverse client needs while maintaining high service standards.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Economic Development Coach
South Bay Center for Counseling
Wilmington, California
01.2024 - Current
- Delivered comprehensive case management services through intake, evaluation, and referral processes.
- Assisted individuals in uncovering strengths, weaknesses, and core motivations.
- Fostered stability by addressing emotional needs in challenging times.
Care Manager
Sunrise Assisted Living
Hermosa Beach, CA
11.2023 - Current
- Designed comprehensive strategies for managing care tailored to individual goals.
- Ensured clients' daily living standards were upheld through hygiene assistance.
- Built strong partnerships with clients, families, and healthcare professionals to ensure cohesive care.
Eligibility Worker
Los Angeles County- DPSS
Los Angeles, CA
09.2014 - 11.2023
- Maintained compliance with federal, state, and local laws regulating public assistance programs.
- Assessed changes in family or financial conditions impacting eligibility for assistance programs.
- Communicated comprehensive eligibility and payment options kindly.
Resident Outreach Coordinator
South Bay Center for Counseling
El Segundo, CA
09.2005 - 09.2014
- Executed initiatives to engage communities and promote available support.
- Utilized spreadsheets for recording data related to pledges, phone calls, and canvassing.
- Created outreach initiatives targeting vulnerable communities.
Residential Apartment Manager
Hunt Enterprises Inc.
Lawndale, CA
02.1999 - 03.2004
- Supervised day-to-day management, maintenance tasks and property administration.
- Ensured timely project oversight by providing inquiry response, event coordination, and on-site support.
- Compiled data to assess outstanding balances owed by tenants.
Education
Bachelor of Science - Human Services
University of Phoenix
Gardena, CA05-2006
Skills
- Data entry and analysis
- Verbal and written communication
- Team collaboration
- Empathy and compassion
- Case management
Certification
- Community Based Doula
Accomplishments
- Army Achievement Medal
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Economic Development Coach
South Bay Center for Counseling
01.2024 - Current
Care Manager
Sunrise Assisted Living
11.2023 - Current
Eligibility Worker
Los Angeles County- DPSS
09.2014 - 11.2023
Resident Outreach Coordinator
South Bay Center for Counseling
09.2005 - 09.2014
Residential Apartment Manager
Hunt Enterprises Inc.
02.1999 - 03.2004
Bachelor of Science - Human Services
University of Phoenix