Karina Romero
Van Buren,AR
Summary
Experienced scheduling specialist adept at streamlining processes to improve business performance. Demonstrated success in meeting demanding objectives under pressure. Excellent interpersonal skills facilitate positive interactions with clients and colleagues. Committed to delivering exceptional service and support in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Scheduling Specialist
Ensemble Health Partners
Van Buren, AR
07.2023 - Current
- Coordinated appointment schedules for patients and healthcare providers.
- Managed scheduling software to optimize resource allocation effectively.
- Communicated with staff to ensure timely updates on schedule changes.
- Assisted in resolving scheduling conflicts through effective problem-solving techniques.
- Collaborated with team members to streamline scheduling processes and workflows.
- Created new accounts and updated existing accounts with most current details.
- Gave out knowledgeable details regarding business offerings and procedures.
- Responded quickly to any emergency staffing requirements or last minute schedule adjustments.
- Coordinated and scheduled appointments, ensuring efficient and timely organization of all events.
Prestige Beauty Advisor
Ulta Beauty Inc.
Fort Smith, AR
03.2022 - 05.2023
- Advised customers on skincare and makeup products to enhance personal beauty.
- Demonstrated makeup application techniques to elevate customer confidence.
- Managed inventory levels and organized product displays for optimal presentation.
- Provided exceptional customer service by addressing inquiries and resolving concerns.
- Trained new beauty advisors on product knowledge and sales strategies effectively.
- Collaborated with team members to maintain a clean and inviting store environment.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Created a positive shopping experience for each customer through effective communication skills.
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
- Greeted customers upon entering store or salon and established friendly relationships with them.
- Finalized purchases and processed payments.
- Developed connections to offer guests best-in-class experience with skincare, makeup and fragrance.
- Maintained an up-to-date knowledge of all beauty products available for sale.
- Drove and exceeded sales goals by providing personalized beauty experience based on customer needs.
- Recommended merchandise based on expert product knowledge and client preferences.
- Sanitized areas and maintained stock, meeting store cleanliness and visual merchandising standards.
- Demonstrated how to apply makeup, including eyeshadow, eyeliner, mascara, blush and lipstick.
- Ensured that all displays were neat and organized at all times.
- Assisted in opening and closing procedures including counting money drawer contents at end of shift.
- Followed company policies related to returns, exchanges and refunds according to guidelines.
Education
High School Diploma -
Future School Of Fort Smith
Fort Smith, AR05-2023
Skills
- Customer service
- Cash handling
- Inventory management
- Point of sale
- Scheduling software
- Product knowledge
- Workflow optimization
- Professional telephone demeanor
- Documentation
- Documentation skills
- Calendar management
Certification
- crcr certification
Languages
English
Professional
Spanish
Limited
References
References available upon request.
Timeline
Scheduling Specialist
Ensemble Health Partners
07.2023 - Current
Prestige Beauty Advisor
Ulta Beauty Inc.
03.2022 - 05.2023
High School Diploma -
Future School Of Fort Smith
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