Karina Ruiz
Bay City,TX
Summary
Dedicated Registered Dental Assistant with a strong focus on patient care and effective communication. Proven ability to build strong patient relationships while ensuring administrative efficiency in a fast-paced dental environment.
Overview
11
11
years of professional experience
Work History
Registered Dental Assistant
Bay City Dental
Bay City, Texas
02.2022 - Current
- Managed patient records and scheduled appointments to streamline office workflow.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Communicated effectively with patients to address concerns and provide support.
- Educated patients on oral hygiene practices and post-treatment care techniques as well as treatment procedures and guided post-procedure home care for better compliance.
- Explained dental services and payment plans to help patients make informed decisions.
- Cultivated strong patient relationships through attentive service and personalized care. and retained return patients by providing empathetic and caring service.
- Collaborated with team members to foster a positive office environment.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Provided chair-side assistance during procedures, ensuring smooth operations.
- Executed dental radiographs adhering to safety protocols for accurate imaging.
- Prepared examination rooms by sterilizing instruments and organizing supplies efficiently.
- Sterilized instruments according to established guidelines and protocols.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Monitored inventory levels and ordered dental supplies as needed.
Front Desk Receptionist
Perfect Dental of Bay City
Bay City, Texas
01.2021 - 02.2022
- Managed patient check-in and check-out processes with accuracy and efficiency.
- Greeted patients warmly, ensuring positive first impressions.
- Answered phone calls promptly, providing professional responses to inquiries and enhancing patient satisfaction.
- Scheduled appointments using practice management software to optimize workflow.
- Coordinated communication between dental staff and patients, streamlining information flow and improving service delivery.
- Processed insurance claims and verified coverage accurately, ensuring timely patient billing and reducing potential delays.
- Maintained an orderly supply inventory to enhance office efficiency, maintaining a tidy reception area consistently.
- Performed data entry to ensure accurate customer information records.
Sales Representative/Store Manager
Wild Bill's Western Store
Bay City, Texas
09.2020 - 01.2021
- Cultivated customer relationships through personalized service and tailored product recommendations.
- Managed inventory levels, ensuring product availability and effective stock rotation to meet customer demand.
- Collaborated with team members to create engaging in-store promotions and displays, driving customer interest and sales.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
- Assisted in market research to identify trends and enhance sales strategies.
- Organized client visits, presentations, product demonstrations, and trade shows.
- Engaged customers using strong verbal skills to assess needs and provide tailored recommendations.
Beauty Consultant
Sephora Inside JCPenney
Lake Jackson, Texas
03.2018 - 08.2019
- Assisted customers in selecting beauty products tailored to their unique needs.
- Demonstrated cosmetic application techniques to enhance customer experience and satisfaction.
- Educated customers on product ingredients and benefits for informed purchasing decisions.
- Maintained knowledge of current beauty trends and new product launches regularly.
- Collaborated with team members to ensure a clean and organized sales environment.
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
- Handled cash register transactions accurately and efficiently.
Hostess/Waitress
Applebee's Grill + Bar
Bay City, Texas
09.2015 - 12.2016
- Provided exceptional customer service in fast-paced dining environment.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Took and processed customer orders accurately and promptly.
- Took orders for food and drinks and delivered them to guests.
- Coordinated with kitchen staff to ensure timely food delivery.
- Resolved customer concerns to enhance dining experience effectively.
- Collaborated with team members to improve service efficiency and teamwork.
- Maintained cleanliness and organization of dining area and tables.
- Handled cash transactions and processed payments efficiently.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
Education
High School Diploma -
Bay City High School
Bay City06-2016
Skills
- Dental radiography
- Patient education
- Effective communication
- Problem solving
- Multitasking
- Bilingual communication
- Quick learner
Timeline
Registered Dental Assistant
Bay City Dental
02.2022 - Current
Front Desk Receptionist
Perfect Dental of Bay City
01.2021 - 02.2022
Sales Representative/Store Manager
Wild Bill's Western Store
09.2020 - 01.2021
Beauty Consultant
Sephora Inside JCPenney
03.2018 - 08.2019
Hostess/Waitress
Applebee's Grill + Bar
09.2015 - 12.2016
High School Diploma -
Bay City High School