Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Karina Taveras

Pembroke Pines

Summary

Goal-oriented manager with distinguished experience in telco industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.

Overview

19
19
years of professional experience

Work History

Client Executive SLED

Verizon Wireless
11.2017 - Current

Responsible of delivering innovative solutions to Education, State and Local Government agencies. I am tasked with growing sales opportunities through strategic networking, negotiating and closing sales. I am knowledgeable trusted adviser for key customer.

  • Understanding customer needs and recommending innovative solutions.
  • Seeking out new growth opportunities and generating new sales leads.
  • Writing proposals and responding to Request for Proposals (RFPs).
  • Providing follow-up training for new customers.
  • Leading your sales pipeline and activity with sales management tools.
  • Generating forecasting and tracking reports.
  • Keeping up with new offerings and market trends through training and your own research
  • Informed and suggested new banking products to customers.

Enterprise Account Executive

Claro
04.2006 - 08.2017
  • Articulated and demonstrated product concepts and offerings to clients in easily understandable terms.
  • Demonstrated products, responded to questions, redirected concerns and overcame objections to close sales.
  • Built and cultivated healthy pipeline of customers interested in partnering with company.
  • Developed creative solutions to meet individual client needs.
  • Retaining the accounts of large business segment by developing deep relationships.
  • Prepares monthly sales activity reports.

Executive of Massive Channels

Verizon
04.2005 - 04.2006
  • Conducted regular meetings with team to discuss issues, concerns and updates.
  • Development & Management of the commercial area in the Communication Center and phone cards distribution (Partner - Dealers).
  • Strategizing events and tasks to motivate franchises and partners.
  • Securing integrity of guidelines implemented by Verizon RD between the distributor and the company.
  • Quarterly presentation of goals sets and achievements.


Education

MBA - Business Administration And Management

Universidad Catholica Nordestana (UCNE)
San Francisco De Macoris, Dominican Republic
09.2005

MBA - Business Administration

Universidad Nacional Pedro Henriquez Urena (UNPHU)
Santo Domingo, Dominican Republic
08.2000

Skills

  • Account Management
  • Client Services
  • Creative thinking
  • Sales Expertise
  • Time management
  • Decision making
  • Goal setting
  • Conflict resolution
  • Project management
  • Active listening
  • Team leadership
  • Analytical thinking

Accomplishments

  • Expanded and developed the account base with growth of more than 15% per year.
  • Achieved 150% to 200% growth in annual sales for 12 consecutive years through management based on goodlong-term business relationships. And achieved above 120% for the last 6 years.
  • Managed a portfolio of 300 accounts that provided a new and recurring income in sales of approximately $75,000,000.00 each year.
  • Maintained a 99.5% index in customer satisfaction surveys, reinforcing loyalty and long-term relationship.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Client Executive SLED

Verizon Wireless
11.2017 - Current

Enterprise Account Executive

Claro
04.2006 - 08.2017

Executive of Massive Channels

Verizon
04.2005 - 04.2006

MBA - Business Administration And Management

Universidad Catholica Nordestana (UCNE)

MBA - Business Administration

Universidad Nacional Pedro Henriquez Urena (UNPHU)
Karina Taveras