Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karina Toro

Doral,FL

Summary

A knowledgeable professional person bringing well-developed planning and problem-solving abilities developed over 5 years of related experience. Focused on maximizing efficiency and resource utilization to support scalable operations and increase bottom-line profitability. Well-organized, diligent, and systematic with natural relationship-building and leadership talents. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Just recently moved to Miami, Florida.

Overview

8
8
years of professional experience

Work History

Barista

Starbucks
07.2022 - Current
  • Welcomed customers, highlighted specials or new items on the menu, answered questions, and accepted orders and payments
  • Made and served specialty coffee and tea beverages
  • Maintained clean and sanitized workstations and complied with health and safety guidelines
  • Cleaned and restocked work and dining areas, and sanitized equipment and utensils
  • Greeted and interacted with new and regular customers.

Coordinator

Marshall's
08.2015 - 07.2022
  • Responsible for ensuring the execution of merchandise presentation plans and priorities for assigned department
  • Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store
  • Responsible for helping other cashiers and customer assistants
  • Trained employees in operational best practices and conducted routine performance evaluations to aid in management oversight.

Receptionist

Pediatric Affiliates
07.2021 - 03.2022
  • Handle customer calls by answering questions, scheduling appointments, finding solutions to issues, and providing important information
  • Check patients in for their appointments and also verify their insurance
  • Resolved guest and staff issues independently by using strong organizational, conflict management, and decision-making abilities.

Sales Associate

Sephora
11.2018 - 01.2019
  • Help customers complete their purchase, help customers, and sign up customers for the rewards card
  • Ensures an excellent customer experience by engaging and interacting with all customers
  • Provided accurate information to help customers quickly navigate stores and acquire items for purchase.

Call Center Representative

Chemed Health Center
11.2018 - 01.2019
  • Handle customer calls by answering questions, scheduling appointments Solutions to issues, and providing important information
  • Entered and updated customer data to create and modify account information.

Education

Master of Science - Criminology And Criminal Justice

University of Miami
Miami, FL

Bachelor Degree - Sociology

Kean University
01.2024

Associate Degree - Criminal Justices

Ocean County College
05.2021

High school diploma -

Brick Memorial High School
06.2017

Skills

  • Communications
  • Experience working with children
  • Bilingual-Spanish
  • Staff Management
  • Team-oriented personality
  • Strategic Planning
  • Patient relationship building
  • Menu Memorization
  • Supervision
  • Customer service
  • Multitasking
  • Retail Management

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Barista

Starbucks
07.2022 - Current

Receptionist

Pediatric Affiliates
07.2021 - 03.2022

Sales Associate

Sephora
11.2018 - 01.2019

Call Center Representative

Chemed Health Center
11.2018 - 01.2019

Coordinator

Marshall's
08.2015 - 07.2022

Master of Science - Criminology And Criminal Justice

University of Miami

Bachelor Degree - Sociology

Kean University

Associate Degree - Criminal Justices

Ocean County College

High school diploma -

Brick Memorial High School

Similar Profiles

CREATE PROFILE
Karina Toro