Karina Ulloa
Imperial Beach,California
Overview
3
3
years of professional experience
Work History
House Cleaner
WHB Cleaning
12.2024 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
- Emptied trashcans and transported waste to collection areas.
- Collaborated with team members to complete large-scale projects within tight deadlines, ensuring top-quality results.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
Beauty Advisor, Hair Color Consultant
Sally Beauty Holdings Inc.
02.2022 - Current
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Boosted customer engagement by maintaining attractive and orderly merchandise arrangements.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Expanded clientele base by building strong relationships with customers through attentive listening and genuine care for their concerns.
Education
Diploma -
San Ysidro High School
San Ysidro, CA06.2012
Skills
- Cleaning and sanitization
- Customer service
- Housekeeping
- Bathroom sanitation
- POS experience
- Bilingual (English,Spanish )
- Communication
- Problem solving
- Teamwork
- Time management
- Adaptability
Timeline
House Cleaner
WHB Cleaning
12.2024 - Current
Beauty Advisor, Hair Color Consultant
Sally Beauty Holdings Inc.
02.2022 - Current
Diploma -
San Ysidro High School