Karina Urena
Benicia,CA
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
25
25
years of professional experience
Work History
Stay-at-home Mom
Self Employed Services
Benicia, California
05.2018 - Current
- Completed day-to-day duties accurately and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed household errands and other essential duties.
- Worked effectively in team environments to make the workplace more productive.
Pharmacy Technician
Walmart
Vallejo, California
06.2016 - 05.2018
- Answered telephones to respond to questions or requests.
- Managed filing of prescriptions, both electronically and manually.
- Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
- Implemented and followed pharmacy protocols for medication disposal and waste management.
- Restocked shelves with new supplies of medications as needed.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Ensured compliance with state and federal pharmacy laws and regulations.
Pharmacy Technician
Walmart
Elk Grove, California
04.2014 - 06.2016
- Answered telephones to respond to questions or requests.
- Managed filing of prescriptions, both electronically and manually.
- Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
- Entered patient and prescription information into pharmacy software systems with high attention to detail.
- Implemented and followed pharmacy protocols for medication disposal and waste management.
- Checked medications for content, accuracy and completeness of drug packaging and labeling.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Restocked shelves with new supplies of medications as needed.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
Operation Specialist
Wells Fargo & Company
Sacramento, California
07.2000 - 11.2009
- Managed customer service operations, resolving issues promptly to maintain high satisfaction levels.
- Developed and maintained operational reports for senior management, providing insights for decision-making.
- Implemented strategies to take advantage of new opportunities.
- Facilitated communication between departments to ensure smooth operation and coordination.
- Assisted in the development of operational policies and procedures to ensure compliance with regulatory requirements.
- Identified needs of customers promptly and efficiently.
- Utilized software and tools to automate and improve operational processes.
- Determined consumer needs to provide products and services appealing to larger market.
Education
Some College (No Degree) - Pharmacology
Boston Reed College
Sacramento, CaliforniaSkills
- Multitasking
- Teamwork and collaboration
- Quality assurance
- Leadership
- Analytical thinking
- Microsoft Word
- Microsoft office
- Supervision and leadership
- Computer skills
- Interpersonal communication
- Flexible and adaptable
- Customer relations
- Fluent bilingualism (Spanish)
Timeline
Stay-at-home Mom
Self Employed Services
05.2018 - Current
Pharmacy Technician
Walmart
06.2016 - 05.2018
Pharmacy Technician
Walmart
04.2014 - 06.2016
Operation Specialist
Wells Fargo & Company
07.2000 - 11.2009
Some College (No Degree) - Pharmacology
Boston Reed College