KARINA VILLARREAL
20731 W 123rd St Olathe,KS
Summary
Experienced preschool teacher and elementary Spanish interpreter with a background in customer service. Skilled in facilitating communication between Spanish and English speakers, managing linguistic nuances, and maintaining confidentiality. Proficient in bridging communication gaps, ensuring understanding across diverse audiences, and delivering precise translations with cultural sensitivity. Demonstrated success in providing accurate interpretations in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Elementary Spanish Interpreter
Shawnee Mission School District
12.2021 - Current
- Cultivated positive engagement with school staff and families.
- Help front desk Secretaries and help with everyday tasks.
Pre-School Lead Teacher
Canterbury Academy at Small Beginnings
01.2018 - 08.2021
- Crafted educational materials to promote growth in social and motor skills.
Retail Associate
Rally House
10.2017 - 02.2018
- Ensured store appearance was maintained through clothing folding and strategic inventory display.
Customer Service/Team Leader
Hen House Market
07.2012 - 10.2015
- Elevated role from Cashier to Customer Service/Team Leader through experience and dedication.
- I was also helping work the Self-Service registers.
- Made sure every customer was satisfied with their experience at the store.
Education
ASSOCIATES - Pediatric Psychology
JOHNSON COUNTY COMMUNITY COLLEGE
08.2021
HIGH SCHOOL DIPLOMA -
OLATHE NORTHWEST HIGH SCHOOL
05.2012
Skills
- Great Customer Service
- Great communication skills
- Bilingual in both English and Spanish
- Fast Learner
- Hands on
- Motivated Team Player
- Customer relations
- Relationship building
- Problem resolution
- Computer proficiency
- Complaint handling
- Conflict resolution
- Product knowledge
- Follow-up skill's
- Team development
- Documentation
- Administrative support
- Prioritization
- Store maintenance
- Sales expertise
- Product and service solutions
- Product sales
- Customer education
- Building rapport
- Reading comprehension
- Service upselling
- Staff education and training
- Stock management
- Product promotion
- Sales closing
- Fluent spanish
- Fluent english
- Telephone interpreting
- Note-taking techniques
- Cross-cultural communication
- Code of ethics
- Language teaching
Timeline
Elementary Spanish Interpreter
Shawnee Mission School District
12.2021 - Current
Pre-School Lead Teacher
Canterbury Academy at Small Beginnings
01.2018 - 08.2021
Retail Associate
Rally House
10.2017 - 02.2018
Customer Service/Team Leader
Hen House Market
07.2012 - 10.2015
HIGH SCHOOL DIPLOMA -
OLATHE NORTHWEST HIGH SCHOOL
ASSOCIATES - Pediatric Psychology
JOHNSON COUNTY COMMUNITY COLLEGE