Summary
Overview
Work History
Education
Skills
Timeline
Karina S. Evans

Karina S. Evans

West Miami,Florida

Summary

Dynamic professional with a proven track record at Niv Motorcycles, Inc., excelling in customer service and team leadership. Spearheaded initiatives that boosted customer satisfaction and streamlined operations, while effectively managing inventory and training staff. Recognized for resolving complex issues and enhancing loyalty through empathetic communication and strategic decision-making.

Knowledgeable [Desired Position] with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Overview

13
13
years of professional experience

Work History

Ventas / Asistente Del Manager / Oficina

Niv Motorcycles,inc
12.2012 - 10.2025
  • Oversaw daily operations, ensuring adherence to quality standards and safety protocols.
  • Developed strategic initiatives to enhance customer satisfaction and operational efficiency.
  • Managed inventory levels, optimizing supply chain processes for cost-effectiveness.
  • Led team training sessions, fostering a culture of continuous improvement and skill development.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Tectico En Administracion - Ciencias Adminitrativa

Unitec, Valencia Venezuela
01-1990

1.- tectico en Administracon

2.- fligth attendant trabaje para Iberia -Miami

3.- RBT - 2024

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Task delegation
  • Documentation and reporting
  • Cross-functional teamwork
  • Project management
  • Sales techniques

Timeline

Ventas / Asistente Del Manager / Oficina - Niv Motorcycles,inc
12.2012 - 10.2025
Unitec - Tectico En Administracion, Ciencias Adminitrativa
Karina S. Evans